STEWARD SUPV

Introduction

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Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Provide general and indirect supervision to all stewarding staff while overseeing all departmental organization, cleaning schedules, sanitation standards.  

• Responsible for ensuring efficient and profitable operation of all stewarding outlets, continuous improvement of sanitation quality and equipment standards, overseeing and training stewards; verify daily assignments are completed with daily kitchen walk-throughs.   

• Ensure sanitation standards and cleanliness in all kitchen areas.   

• Clean and sanitize all areas of the kitchen and operate the dish washing machine in a safe, accident-free manner.  

• Coach and Counsel, track attendance, verify payroll, and schedule according to business levels; ensures the organization, sanitation and cost of the operation is consistent with the overall food and beverage goals and objectives. 

• Maintain organization and ensure proper rack stacking, silver presoaking and operation of dish machine. 

• Ensure proper set-up, breakdown and maintenance of all special events. 

• Washes pots, pans and traps; maintains neat appearance of working areas and cleaning equipment storage areas. Washes, rinses, and sanitizes all dishware and utensils 

• Perform special cleaning projects as assigned. 

• Train new stewards as required 

• Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes and ceiling vents, according to schedule or as specified by chef. 

• Responsible for swept and mopped floors.  Keep floors clean and dry, pick up wet spills immediately 

• Provide information and explain My Choice benefits, property amenities and marketing programs to our guests. 

• Can operate dish machines to company and manufacturer specifications. 

• Uses proper measurements of detergent and sanitizer in the dish machine. 

• Restocks all dishes, glassware, utensils, pots, and pans. Removes all garbage. Breaks down, cleans, and sanitizes the dish machine at the end of a shift. 

• Able to make quick decisions when dealing with departmental and employee needs. 

• Keeps dish and other storage areas clean and organized. 

• Staff, schedule, evaluate, train, develop and monitor team members; recommend wage increases, promotions, demotions, discipline and other employment actions for team members. 

• Helps in the set-up, clean-up and serving of banquets, working with the banquet manager and staff. 

• Perform related duties and responsibilities as required.  

Requirements

• High School Diploma or equivalent preferred. 

• General knowledge of Microsoft Word, Excel, and Outlook is preferred. 

• Two (2) years of experience in stewarding, kitchen maintenance, kitchen operations or similar preferred.  

• Knowledge of food and beverage service operation is preferred.   

• Excellent communication and guest service skills are a required; friendly, outgoing and service oriented personality.   

• Able to work nights, weekends, holidays.