Tuck's Twist Team Member

Job Title: Ice Cream Shop Team Member

Location: Tuck’s Twist

Address: ​​675 W Kendall st Cambridge, MA 02142

Job Type: Part-time / Full-time

Compensation: $16.50/hr tips

About Tuck’s Twist

Tuck’s Twist is a fun, high-energy ice cream shop serving classic soft serve, creative sundaes, and nostalgic treats in the heart of Kendall Square. Working alongside Tuck’s All American, we deliver a full experience—from comfort food to sweet treats—all in a lively, welcoming environment.

We focus on quality, presentation, and exceptional hospitality, creating a space where guests can relax, indulge, and enjoy a memorable experience. We’re looking for enthusiastic, hardworking individuals who thrive in a fast-paced, customer-focused setting.

Job Summary

As an Ice Cream Shop Team Member, you’ll be at the center of creating a fun and memorable guest experience. You’ll take orders, prepare ice cream and desserts, maintain a clean and organized workspace, and engage with customers in a friendly, upbeat way.This role is perfect for someone who enjoys working with people, has strong attention to detail, and can keep up in a fast-paced environment.

Key Responsibilities

• Customer Service: Greet guests, take orders, and ensure they have a great experience.
• Ice Cream Preparation: Prepare soft serve cones, cups, sundaes, milkshakes, and specialty desserts
• Efficiency & Cleanliness: Maintain an organized, clean workspace and ensure compliance with health and safety regulations.
• Teamwork: Work with fellow team members to keep service smooth, efficient, and fun.
• Cash Handling (if applicable): Process payments, operate the POS system, and handle transactions accurately.
• Guest Engagement: Recommend menu items and upsell specialty treats and answer questions about flavors, toppings, and menu options

Qualifications & Skills

• Must be 16
• Outgoing, friendly personality with a strong focus on customer service.
• Ability to work in a fast-paced, outdoor environment.
• Knowledge of soft serve/ice cream is helpful but not necessary.
• Strong attention to detail and cleanliness
• Must be able to stand for extended periods and lift up to 30 lbs.

What We Offer

• Competitive hourly pay tips.
• Fun, upbeat work environment.
• Employee discounts on food and drinks.
• Opportunities for advancement within the company.
• Flexible scheduling.

If you love ice cream, enjoy working with people, and want to be part of a fun, fast-paced environment, we’d love to meet you!

Job Types: Full-time, Part-time, Seasonal

Pay: $16.50 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid sick time

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Cambridge, MA 02142 (Required)

Ability to Relocate:

• Cambridge, MA 02142: Relocate before starting work (Preferred)

Work Location: In person

Salary : $17 - $18