What are the responsibilities and job description for the Customer Service Representative position at Cactus Credit?
About Us:
Founded on the belief that hard-working people should be able to obtain loans with reasonable terms, Cactus Credit has grown into one of the best loan companies in Texas.
Cactus Credit provides a great work environment and employee advancement opportunities.
Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support in a fast-paced environment.
Responsibilities:
- Interacting with customers to provide information in response to inquiries, concerns, and requests.
- Answering the phone for the majority of all incoming calls.
- Taking payments, making change, and maintaining a balanced cash drawer
- Making bank deposits.
- Contacting customers regarding upcoming and past-due payments.
- Advising customers when they have money available.
- Taking loan applications, getting accurate information, and gathering all required documents.
- Processing all outgoing mail.
- Cleaning the office weekly.
- Keeping detailed and accurate records.
Skills:
- Excellent communication skills.
- Ability to type quickly and accurately.
- Strong problem-solving skills.
- Experience in a call center or customer support role is preferred.
- Experience in consumer finance is preferred.
- Experience with cash handling is a plus.
- Proficiency in Spanish is a plus.
If you are passionate about delivering top-notch customer service and have the skills mentioned above, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Type: Full-time
Pay: $8.00 - $10.00 per hour
Benefits:
- On-the-job training
- Paid time off
Work Location: In person
Salary : $8 - $10