What are the responsibilities and job description for the Host | Back Bay position at Cactus Club Cafe?
Step into something new and be a key player in Cactus Club Cafe’s US expansion at our upcoming Boston, Massachusetts location - building our brand as you build your career. Only candidates legally eligible to work in the U.S. will be considered.
Our Host team are our guest experience ambassadors - providing the first and last impression for our guests. More than just a welcome, our host team are ambassadors for our hospitality, embodying approachability, warmth, and genuine kindness. We empower our host team to collaborate and craft memorable moments, transforming every guest interaction into an opportunity to exceed expectations and create extraordinary dining experiences.
You Are
An individual with 1 year of customer service experience in a fast paced environment
Someone who is dedicated to enhancing the guest experience through a warm and welcoming approach
A highly motivated individual with excellent interpersonal skills and a proven dedication to delivering exceptional guest experience
Someone with a proven team mentality, a passion for customer service, and an openness to feedback and coaching opportunities
We Offer
A commitment to holding ourselves to the highest standard as a recognized leader in the hospitality industry
An unbeatable employee experience where we invest in our people and provide an environment that is genuinely enjoyable, supportive, rewarding, and fun
Competitive compensation and Health Welfare (dental, vision, EAP, life insurance) benefits
Unpaid flexible vacation
Flexible scheduling
Discounted shift meals
In-house specialized service culinary training programs
Growth opportunities
Direct deposit
Cactus Club Cafe is an Equal Opportunity Employer. It is Cactus’s policy to provide equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws. We are committed to offering reasonable accommodations to qualified job applicants and employees where required by applicable law.
#indCactusMA
Our Host team are our guest experience ambassadors - providing the first and last impression for our guests. More than just a welcome, our host team are ambassadors for our hospitality, embodying approachability, warmth, and genuine kindness. We empower our host team to collaborate and craft memorable moments, transforming every guest interaction into an opportunity to exceed expectations and create extraordinary dining experiences.
You Are
An individual with 1 year of customer service experience in a fast paced environment
Someone who is dedicated to enhancing the guest experience through a warm and welcoming approach
A highly motivated individual with excellent interpersonal skills and a proven dedication to delivering exceptional guest experience
Someone with a proven team mentality, a passion for customer service, and an openness to feedback and coaching opportunities
We Offer
A commitment to holding ourselves to the highest standard as a recognized leader in the hospitality industry
An unbeatable employee experience where we invest in our people and provide an environment that is genuinely enjoyable, supportive, rewarding, and fun
Competitive compensation and Health Welfare (dental, vision, EAP, life insurance) benefits
Unpaid flexible vacation
Flexible scheduling
Discounted shift meals
In-house specialized service culinary training programs
Growth opportunities
Direct deposit
Cactus Club Cafe is an Equal Opportunity Employer. It is Cactus’s policy to provide equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws. We are committed to offering reasonable accommodations to qualified job applicants and employees where required by applicable law.
#indCactusMA