Investigations Section Lead (Onsite)

The Opportunity:

CACI is looking for a proven, high-performing leader to take ownership of a team of Background Investigators at our Virtual Investigations Operations Center in Tampa, FL. This is not a remote role. This is a daily, onsite leadership position for someone who leads from the front, thrives in a fast-paced operational environment, and holds themselves and their team to the highest standards of quality and accountability.

If you are a credentialed investigative professional with demonstrated supervisory instincts, deep subject matter expertise, and a track record of driving team performance, we want to talk to you.

Prerequisite: You must currently be customer credentialed with a minimum of 18 consecutive months of continuous service on this contract.

This role is accountable - not advisory. You will be directly responsible for the day-to-day execution, performance, and routine of your team. Expectations include:

Operations & Performance

• Maintain a daily physical presence at CACI's Virtual Investigations Operations Center in Tampa, FL. This is a non-negotiable requirement of the role.
• Manage and prioritize the team's caseload in real time, ensuring timely and accurate case closure
• Drive achievement of all established statistical and performance metrics; leverage data to continuously improve team efficiency
• Oversee all management related elements including timecards and overtime management

Team Leadership & Development

• Lead, mentor, and develop a team of Background Investigators as a recognized Subject Matter Expert (SME) in the federal investigation process
• Serve as the primary coach and escalation point for investigative quality, technique, and compliance
• Identify performance gaps early and implement corrective action with consistency and fairness
• Act as an advocate and intermediary between investigators and upper management

Compliance & Accountability

• Ensure full understanding and adherence to all policies, procedures, and customer requirements across your team
• Implement and track disciplinary actions in alignment with expectations
• Respond with urgency and accuracy to leadership inquiries regarding case status, report quality, personnel actions, and timekeeping

You’ll Bring These Qualifications:

• Requires a Bachelor’s degree or equivalent work-related and/or military experience and a minimum of 3 years related work experience
• Current customer credential with a minimum of 18 consecutive months of continuous service on this contract
• Must be able to work under minimal supervision while being physically present at the designated onsite location
• Understands basic management approaches such as work scheduling, prioritizing, coaching, and process execution

Security Clearance:

• Must possess a favorable determination based on a T5 investigation from the customer

Relocation Assistance:

• For the right candidate, up to $10,000 in relocation expenses will be considered.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: