What are the responsibilities and job description for the Cage Shift Manager position at Cache Creek Casino Resort Employment Opportunities?
Being a part of the Cache Creek team comes with amazing benefits:
- Great Pay
- Opportunities to Grow
- Gas Discounts
- Dental Insurance
- Life Insurance
- Paid Time Off (PTO)
- Recognition Program
- Free meals in our Employee Dining Room
- Weekly Paychecks
- Affordable Healthcare
- Medical Insurance
- Vision Care Insurance
- 401k Savings Plan
- Tuition Reimbursement
- Employee Discounts
- Direct Deposit
SUMMARY
Manages and directs personnel and day-to-day operations of Cage and Credit during assigned shifts. Fosters a positive and collaborative work environment, promoting teamwork within the department and across other departments. Safeguards company assets while maintain efficient and courteous interactions with the public. Maintains full compliance with all applicable laws, regulations, and company policies, including federal laws governing monetary transactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Performs banking activities and ensures the security of company assets.
Performs review of credit information for credit extension approval and for the approval of Credit Committee
Ensures proper supervision of all cage personnel, activities, and records necessary to affect an accurate and orderly operation.
Assists the Cage and Credit Manager in training, coaching and evaluating of Cage personnel.
Assists with schedules, timesheet changes, and time off request approvals.
Delivers outstanding guest service, resolves disputes with professionalism and courtesy, and ensures guest satisfaction.
Establishes and recommends procedure changes that ensure proper accountability for gaming guests.
Ensures compliance with all gaming regulations, applicable laws and any other governmental agencies where applicable.
Evaluates and counsels as needed, direct reports and other employees to maintain and enhance operations of the Cage.
Maintains strict confidentiality of all internal operations and sensitive information.
Upholds and promotes the mission and core values of Cache Creek Casino Resort.
Occasionally assists , with bank or window duties as needed to support shift operations.
SUPERVISORY RESPONSIBILITIES
Manages three subordinate supervisors who supervise employees in the Cage department. Responsible for the overall direction, coordination, and evaluation of the Cage operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) and a minimum of two years’ experience as a Cage Cashier with experience in all levels of the cage operation required.
Age Requirement
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodation.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to secondhand tobacco smoke, fumes or airborne particles. The noise level in the work environment is usually moderate.
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