Banquet Operations Manager - Las Vegas

About Cabot

Cabot is a global developer and operator of world-class golf destinations, with a growing portfolio of premier golf and resort properties. The Cabot collection includes destinations across North America, the Caribbean, and Europe, each offering exceptional golf, luxury hospitality, and unforgettable guest experiences.

In addition to its owned properties, Cabot provides management services to several distinguished golf clubs in the United States, including Cascata Golf Club and Serket Golf Club in Nevada, Grand Bear Golf Club in Mississippi, and Chariot Run Golf Club in Indiana.

At every property, Cabot is committed to delivering exceptional service, operational excellence, and memorable experiences for guests, members, and homeowners.

Cascata Golf Club

Nestled among the dramatic red-rock mountains overlooking the Las Vegas Valley, Cascata offers a truly unique golf experience. Featuring panoramic views, world-class practice facilities, tour-caliber caddie services, and a stunning Tuscan-inspired clubhouse, Cascata is recognized as one of the premier golf destinations in the Southwest.

With a 37,000 square foot Tuscan-inspired clubhouse and stunning elevated views in every direction, Cascata is an ideal venue for your wedding. “Da Pranzo”, our spacious event room, creates an elegant setting for a ceremony, reception, or rehearsal dinner. The wall of doors opens wide to a deep lawn with the mountain range as a panoramic backdrop, offering a stunning setting for your special day. A wedding at Cascata is an exquisite indoor-outdoor experience.

Serket Golf Club

Designed by Rees Jones, Serket features 18 championship holes routed through steep canyons, desert washes, and elevated plateaus within Nevada’s Black Mountains. Known for its exceptional conditioning and breathtaking views of the Las Vegas Strip, Serket delivers a distinctive and challenging golf experience.

Located in a scenic high desert location, Serket offers one of the most appealing wedding and reception sites in the Las Vegas area. The unique hilltop ceremony site offers breathtaking views of the surrounding mountains and native desert landscapes in addition to the rich green grass of the golf course. The elegant 30,000 square-foot, dark-wood-finished clubhouse also accommodates up to 120 guests.

Position Overview

The Event Operations Manager is responsible for the successful execution of all banquet, tournament, wedding, and special event operations across Cascata and Serket.

This position provides leadership and operational oversight for banquet and event service teams, ensuring every event is executed with exceptional attention to detail, luxury-level service standards, and seamless coordination. The Event Operations Manager serves as the primary operational link between event planning and event execution, translating strategic objectives into memorable guest experiences.

Success in this role requires strong leadership, organizational excellence, adaptability, and the ability to effectively manage multiple high-profile events in a fast-paced environment.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversee the execution of all banquet, tournament, wedding, and corporate events across both properties.
• Ensure exceptional service standards, product quality, and timely event delivery consistent with Cabot’s luxury hospitality expectations.
• Review Banquet Event Orders (BEOs) with Venue Coordinators to confirm staffing requirements, event timelines, menu selections, room setups, rentals, décor, and operational needs.
• Collaborate with Venue Coordinators, Beverage Managers, Culinary Leadership, and General Managers to ensure seamless communication and event execution.
• Coordinate staffing schedules with Beverage Managers to effectively deploy the regional on-call banquet team across both properties.
• Conduct pre-event planning meetings and operational reviews to identify opportunities, address challenges, and ensure event readiness.
• Monitor banquet facilities and event spaces for cleanliness, maintenance needs, and overall presentation standards.
• Partner with property leadership to proactively address facility improvements and enhance the guest experience.

Leadership & Team Development

• Recruit, train, coach, schedule, and develop banquet and event service team members.
• Provide direct leadership and support to all  event personnel[TF1.1].
• Conduct performance evaluations, provide ongoing feedback, and administer disciplinary action when necessary.
• Foster a culture of accountability, professionalism, teamwork, and service excellence.
• Communicate company initiatives, operational changes, and updated policies to ensure alignment across both properties.
• Promote employee engagement through effective communication, recognition, and team development initiatives.

Operational & Financial Management

• Monitor event volume forecasts and staffing requirements to maximize productivity and labor efficiency.
• Manage labor deployment and scheduling practices to ensure operational effectiveness while controlling costs.
• Maintain a structured scheduling process that promotes accountability, fairness, and clear availability expectations among on-call team members.
• Support departmental budgeting initiatives through effective labor management and resource allocation.
• Identify opportunities to improve operational efficiency, guest satisfaction, and service consistency.

Culinary & Beverage Collaboration

• Partner with Culinary and Beverage leadership to ensure menus, service standards, and event execution plans align with guest expectations.
• Provide operational feedback regarding menu functionality, event flow, and banquet service execution.
• Participate in client tastings and pre-event planning sessions as needed.
• Collaborate with culinary and beverage teams to deliver innovative, cost-effective, and memorable event experiences.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field; or an equivalent combination of education and experience.
• Minimum of two years of leadership experience in banquet, event, hospitality, or food and beverage operations.
• Demonstrated experience managing and scheduling personnel.
• Strong organizational, communication, and interpersonal skills.
• Proven ability to lead teams in a fast-paced, service-driven environment.
• Hands-on banquet and event execution experience.

In addition, the ideal candidate will be or have:

• Experience managing banquet operations across multiple properties or departments.
• Experience within luxury hospitality, resort, private club, or golf operations.
• Strong understanding of labor management, event logistics, and service standards.
• Ability to remain calm and effective under pressure while managing multiple priorities and demanding event timelines.
• Passion for hospitality and delivering exceptional guest experiences.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Demands

Frequently stands, walks, uses hands, reaches with hands and arms, climbs, balances, talks, and hears. Regularly sits. Occasionally stoops, kneels, crouches or crawls, tastes, or smells. Frequently lifts 10 pounds; regularly lifts 25 pounds; and occasionally lifts up to 100 pounds.

Work Environment

This position is regularly an indoor activity but is exposed to outdoor weather conditions frequently in performing the duties of the job.

Cabot-Managed Properties provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.