What are the responsibilities and job description for the Quality Engineer position at Cablevey Conyeors?
Job Summary
The Quality Engineer at the Monroe facility, part of the Akona business, plays a critical role in supporting production through structured quality assurance processes. This position is responsible for entering and resolving quality tickets, leading root cause investigations, implementing corrective actions, and providing actionable reporting to leadership. Working cross-functionally and using a data-driven approach, the Quality Engineer contributes to continuous improvement initiatives that drive operational excellence and customer satisfaction.
Essential Duties and Responsibilities
- In-Process Inspection: Conduct on-the-floor inspections of equipment at various production stages to ensure compliance with internal standards, customer requirements, and regulatory guidelines.
- Customer Issue Resolution: Lead follow-up efforts on customer-reported quality issues. Facilitate communication and collaboration across sales, production, and engineering teams to identify root causes and implement timely and effective solutions.
- Quality Ticket Management: Own the entry, tracking, and resolution of quality tickets within the production environment; ensure timely communication and closure of issues.
- Root Cause Analysis & Corrective Action: Lead structured investigations into quality issues using standard tools such as 5 Whys, Fishbone diagrams, and Pareto analysis; drive implementation of corrective and preventive measures.
- Production Collaboration: Partner with production and operations personnel to identify and mitigate quality concerns in real-time; serve as a go-to technical resource for quality-related matters on the shop floor.
- Data & Reporting: Prepare and present weekly and monthly quality metrics and trends to site and business leadership; communicate progress on issue resolution and identify areas of risk or opportunity.
- Documentation & Compliance: Develop, maintain, and control complete and accurate quality documentation in accordance with internal procedures, customer specifications, and regulatory standards. Ensure that all controlled documents, including work instructions, inspection procedures, and corrective action records, are current, accessible, and audit-ready. Participate in internal and external audits and ensure findings are addressed promptly.
- Continuous Improvement: Support and lead continuous improvement efforts by identifying trends, recommending process enhancements, and reducing rework, scrap, and variation. Contribute actively to Kaizen events, corrective action teams, and other CI initiatives to promote operational efficiency and a culture of quality.
- Team Integration: Collaborate closely with engineering, supply chain, maintenance, and application engineering teams to resolve systemic issues and strengthen the overall quality culture within a collaborative and improvement-focused environment.
Note, the statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required.
Job Requirements
Identify the key skills and competencies, education, work experience and special licenses or certifications or their equivalencies needed to competency perform the role.
Minimum Education |
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Minimum Work Experience (years) |
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Key Skills and Competencies |
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Licenses, Certifications or Special Qualifications |
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Position Specific Information
Travel Requirements | 5% |
Able to Telework? Yes/No | No |
Personal Protective Equipment (PPE) Required | Steel Toes, |
US Roles Only
Definitions of Physical Activities, Environmental Conditions and Physical Demands
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Physical Activities
Select the frequency for each physical activity using the above definitions.
Physical Activity | Frequency |
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. | Occasionally |
Working from heights such as roofs, ladders, or powered lifts. | Occasionally |
Moving self in different positions to accomplish tasks in various environments including awkward or tight and confined spaces. | Occasionally |
Remaining in a stationary position, often standing, or sitting for prolonged periods of time. | Constantly |
Stooping, kneeling, bending, crouching, reaching, pushing, or pulling. | Occasionally |
Moving about to accomplish tasks or moving from one worksite to another. | Occasionally |
Adjusting or moving objects in all directions. | Occasionally |
If appropriate, enter in 50 pounds. | 50 |
Communicating with others to exchange information. | Constantly |
Repeating motions that may include the wrists, hands, or fingers. | Constantly |
Operating machinery or power tools. | Occasionally |
Operating motor vehicles, industrial vehicles, or heavy equipment. | Occasionally |
Assessing the accuracy, neatness and thoroughness of the work assigned. | Constantly |
Environmental Conditions
Select the frequency for each environmental condition using the above definitions.
Environmental Conditions | Frequency |
Exposure to extreme temperatures (high or low). | Occasionally |
Outdoor elements such as precipitation and wind. | Occasionally |
Noisy environments. | Occasionally |
Other hazardous conditions such as vibrations, uneven ground surfaces or dust and fumes. | Occasionally |
Small or enclosed spaces. | Occasionally |
No adverse environmental conditions expected. | Occasionally |
US Roles Only (continued)
Physical Demands
Select the physical demand description and answer a yes/no question.
Physical Demands | |
☐ | Sedentary work that primarily involves sitting or standing. |
☐ | Light work that includes moving objects up to 20 pounds. |
☒ | Medium work that includes moving objects up to 50 pounds. |
☐ | Heavy work that includes moving objects up to 100 pounds or more (team lift). |
Must be able to see color. Yes/No Yes
FLSA Exemption
For exempt roles only, select exemption used when evaluating the job.
Exemption (alpha order) | |
☐ | Administrative |
☐ | Computer |
☐ | Executive |
☐ | Highly Compensated |
☒ | Professional |
☐ | Outside Sales |
We Value Diversity
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Drug and Alcohol Policy
Akona Process Solutions (Akona) maintains a drug free workplace.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, please let us know during the application process.
Please be advised that this Job Description or any other document should not be construed in any manner as a contract of employment. Akona maintains an employment at will relationship with its employees. This means that both you and the employer retain the right to terminate this relationship at any time for any reason.
Salary : $95,000 - $120,000