What are the responsibilities and job description for the Office Administrator / Customer Service position at Cabinet and Stone Expo?
Office Administrator / Customer Service
Location: Indianapolis, IN (NW Store Location)
Job Type: Full-time
About Us
Cabinet & Stone Expo is one of Indianapolis’ largest cabinet and countertop wholesalers, serving contractors, remodelers, and homeowners with premium in-stock cabinets and custom-fabricated stone countertops. As we continue to grow, we are looking for a dependable and organized Office Administrator to join our team.
Job Responsibilities: Customer Service & Communication
- Answer incoming phone calls with a friendly and professional attitude
- Assist walk-in customers and direct them to the appropriate team member
- Show customers our cabinets and quartz/granite slabs (basic walkthrough of showroom/warehouse)
- Respond to emails, voice messages and customer inquiries promptly
Payments & Invoicing
- Process customer payments (credit card, cash, check)
- Create and manage invoices, receipts, and basic data entry
Scheduling & Coordination
- Schedule measurements, installations, and deliveries
- Communicate with customers and installers to confirm appointments
- Maintain and update the company calendar
General Office Duties
- Keep the office and showroom clean, tidy, and organized
- Maintain files and documentation
- Assist the sales team with order entry and paperwork
- Support overall daily office operations
Qualifications
- Strong communication and customer service skills
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills (email, scheduling, data entry)
- Previous office or customer service experience preferred
- Friendly, reliable, and able to work independently
- Experience in construction/home improvement is a plus but not required
Schedule & Pay
- Full-time, Monday–Friday (occasional Saturday if needed)
- Hourly pay: $18/hr
How to Apply
Please submit your resume through really. Qualified candidates will be contacted for an interview.
Pay: $18.00 per hour
Expected hours: 38.0 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $18