What are the responsibilities and job description for the Client Services Representative position at Cabin Editing Company?
Who Are We:
We are a company of film editors with a passion for storytelling who are committed to mentoring
talent and establishing lasting relationships with directors and agencies worldwide.
Cabin is an established post production home built on collaboration and dedication to the craft.
About the Role:
Seeking outgoing and hardworking people, looking to get their start in post-production. We are a
high-end post production facility based in New York. Our goal is to create memorable
experiences for our clients and our Client Services team helps give us our edge!
We are currently looking for a Client Service team member with a high-energy personality and
strong people skills to join the team. This role has tremendous growth opportunities for the right
candidate looking to move into editing or producing down the line.
No post production experience required, but if you do have an interest in the
advertising/production/editorial field this would be a great opportunity!
Qualifications:
- Strong Client Services and Customer Service skills, with a focus on building trust and long-term relationships.
- Excellent Communication skills, including clear written and verbal communication and active listening.
- Comfort with basic Finance-related tasks such as credit card reconciliation and budgeting meals.
- Previous experience in a creative, media, or post-production environment is highly beneficial, though not required.
- Previous experience in a customer service environment (reception, food services, retail, etc.)
- Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
- Proficiency with standard office and collaboration tools (e.g., email, spreadsheets, project management software).
- Ability to work effectively with diverse teams and clients and maintain professionalism in a fast-paced setting.
Job Roles/Duties:
- Reception: Answering phones & greeting clients
- Office Management: Order meals for all staff and clients, maintaining cleanliness throughout
entire office (bays, bathrooms, personal work spaces), creating weekly schedules for current
projects, and weekly restocking of office supplies (groceries, cleaning supplies, bathroom
products)
- Event Planning: Assistance with planning for large scale events and high impact happy hours (100 guests)
- Finance & Accounting: Responsible for tracking daily and monthly expenses, in addition to
coding and charging receipts to their respective job
Job Type: Full-time
Schedule:
- Monday - Friday - Start time @ 9 AM - 10 AM
- Shifts vary depending upon edit sessions with clients
- Overtime
- Weekend availability
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off