What are the responsibilities and job description for the Network Technician position at Cabell Huntington Hospital?
Reporting to the IS Network Manager, the Network Technician is part of a team responsible for operating and maintaining the organization’s IT infrastructure, ensuring the reliability, performance, and security of networks throughout the enterprise. This includes local area networks (LANs), wide area networks (WANs), and organizational intranets. The Network Technician accomplishes these responsibilities by monitoring network performance, conducting testing, identifying root causes of performance issues, and collecting data to promote maximum security and reliability.
- Oversees and supports daily administration of the organization’s network and server environment.
- Maintains physical components of networks, including cables, switches, routers, and other network devices.
- Supports and implements the designs of networking and telecommunication infrastructure, and supports network equipment such as: routers, firewalls, switches, circuits, servers, racks, and any other relevant hardware.
- Maintains hardware and software such as: servers (physical and virtual), virtualization platform, VOIP phones, firewalls, and any other relevant hardware and software.
- Maintains all remote connections to the organization via VPN, telehealth, virtual desktops, and other network devices.
- Monitors and tests network performance, prepares reports, and troubleshoots network performance issues.
- Configures network devices according to appropriate security standards, monitors security measures in place, and resolves security issues as necessary.
- Manages licenses for servers and software.
- Ensures all network hardware is patched and updated, coordinating maintenance and downtime as necessary
- Supports help desk staff with tickets related to network issues.
- Set up and configure network protocols, IP addressing, and VLANs to optimize network performance and security.
- Perform regular backups and disaster recovery procedures for network infrastructure.
- Maintain accurate records of network configurations, changes, and troubleshooting activities.
- Managing the physical data closets for deployments and proper maintenance of the environment.
- Other duties as assigned by the organization.
