What are the responsibilities and job description for the MHN Manager of HIM position at Cabell Huntington Hospital?
Manager of Health Information Management (HIM)
Marshall Health Network, Inc.
Position Summary
The Manager of Health Information Management (HIM) is responsible for the operational, regulatory, and performance oversight of HIM services across Marshall Health Network and its affiliated entities. This position provides leadership for Health Information Management operations, denials management, clinical validation and DRG appeals, data integrity, regulatory compliance, and HIM system optimization. The Manager collaborates with Coding, Clinical Documentation Integrity (CDI), Revenue Cycle, Compliance, Information Technology, and Medical Staff leadership to improve documentation quality, coding accuracy, regulatory compliance, and financial performance.
Essential Responsibilities
Marshall Health Network, Inc.
Position Summary
The Manager of Health Information Management (HIM) is responsible for the operational, regulatory, and performance oversight of HIM services across Marshall Health Network and its affiliated entities. This position provides leadership for Health Information Management operations, denials management, clinical validation and DRG appeals, data integrity, regulatory compliance, and HIM system optimization. The Manager collaborates with Coding, Clinical Documentation Integrity (CDI), Revenue Cycle, Compliance, Information Technology, and Medical Staff leadership to improve documentation quality, coding accuracy, regulatory compliance, and financial performance.
Essential Responsibilities
- Provide system-wide leadership for Health Information Management operations, including document management, chart completion, release of information, transcription, and records management.
- Standardize HIM workflows, policies, and processes across the health system.
- Serve as the records custodian for patient medical records and as a subject matter expert on HIM operations and regulatory requirements.
- Oversee clinical validation and DRG validation denials, including appeal development, payer communication, denial trend analysis, and prevention strategies.
- Lead HIM denials meetings and support initiatives to improve documentation, coding accuracy, and revenue cycle performance, including DNFB and DNFC metrics.
- Ensure the accuracy, completeness, integrity, and accessibility of the electronic health record throughout the patient record lifecycle.
- Oversee the enterprise Master Patient Index (MPI), including duplicate resolution, identity reconciliation, policy development, quality monitoring, and regulatory compliance.
- Collaborate with Patient Access, Information Technology, Coding, CDI, Revenue Cycle, and clinical departments to support data integrity and optimize HIM-related systems and workflows.
- Lead or support electronic health record optimization, upgrades, and other HIM technology initiatives.
- Chair the Marshall Health Network Forms Committee.
- Monitor key performance indicators, develop performance improvement initiatives, and prepare operational reports.
- Provide leadership, coaching, and performance management for HIM supervisors, transcription staff, and the HIM Denials and Appeals team.
- Assist the System Director of HIM with departmental budgeting, strategic planning, and organizational initiatives.
- Participate in community outreach and engagement activities.
- Maintain confidentiality and perform other duties as assigned.