Laboratory Information Systems Clinical Analyst

Marshall Health Network, Inc.

Position Summary

Marshall Health Network is seeking a Laboratory Information Systems (LIS) Clinical Analyst to support, maintain, test, and optimize clinical laboratory information systems and related applications. This role serves as a key liaison between Information Systems and laboratory operations, applying clinical laboratory expertise and technical knowledge to support system functionality, integration, and efficient workflows.

The analyst provides advanced expertise in LIS configuration, orders, results, rules, work queues, middleware, and related systems. This position also coordinates system upgrades and implementations, leads testing and change management activities, and works closely with laboratory stakeholders to ensure systems support safe, accurate, and efficient patient care.

Reports to: Clinical Systems Supervisor
Supervisory Responsibilities: None

Key Responsibilities

• Provide advanced clinical laboratory and LIS expertise to support system functionality, maintenance, configuration, and optimization.

• Support the continuous operation of laboratory information systems and related integrations, including middleware and connected applications.

• Coordinate system upgrades, implementations, enhancements, and workflow optimization projects involving laboratory, pathology, point-of-care, and digital pathology systems.

• Serve as a primary liaison between Information Systems, laboratory end users, operational leaders, application teams, and external vendors.

• Translate clinical and operational needs into system specifications, configuration requirements, and workflow improvements.

• Coordinate and lead analysis, testing, implementation, and maintenance activities for system updates and changes.

• Review and approve LIS change requests and testing documentation to support quality, accuracy, and compliance.

• Coordinate project activities and cross-functional integrations, ensuring smooth implementation and transition to ongoing support.

• Provide technical guidance and serve as a subject matter expert for LIS integrations and application touchpoints.

• Establish operational goals, coordinate assignments, and collaborate with laboratory partners to support system priorities.

• Develop and maintain system documentation, troubleshooting resources, knowledge management materials, and end-user training resources.

• Ensure appropriate documentation is available to support system maintenance, end-user education, and regulatory and accreditation requirements.

• Mentor and support team members, as appropriate, and assist leadership with onboarding, training, and performance development activities.

• Communicate system changes, testing requirements, and implementation plans to end users and operational stakeholders.

Qualifications:

• Bachelor’s degree in a relevant field, or an equivalent combination of relevant education, experience, and training.

• Medical Technology, Clinical Laboratory Scientist (CLS), or another relevant clinical laboratory license or credential, as required for the role.

• At least two years of relevant laboratory information systems (LIS) experience.

• Technical and functional knowledge of an assigned LIS.

• Experience leading work activities, coordinating projects, or supporting the development of team members.

• Strong analytical, problem-solving, and critical-thinking skills.

• Effective communication and collaboration skills, with the ability to work with both technical teams and clinical laboratory personnel.

Preferred Qualifications

• Experience supporting LIS configuration, testing, upgrades, implementations, and system integrations.

• Knowledge of laboratory workflows, middleware, pathology systems, point-of-care systems, and digital pathology applications.

• Experience coordinating cross-functional projects and translating operational requirements into technical solutions.

• Familiarity with clinical system change management, documentation, regulatory compliance, and accreditation requirements.

Physical Demands and Working Conditions

The position requires the ability to perform computer-based work, including keyboarding and operating standard office equipment. Responsibilities may also require writing, grasping, reaching, turning, moving between work areas, and handling or moving light objects weighing less than 20 pounds. The role requires adequate hearing and vision to communicate effectively, review information, and perform computer-based tasks.