Manager of Coding

Marshall Health Network, Inc.

Position Summary

The Manager of Coding is responsible for the operational management, planning, and organization of coding services across Marshall Health Network and its affiliated hospitals. This position oversees coding operations, compliance, quality, staffing, and performance while supporting organizational goals related to revenue integrity, regulatory compliance, and accurate reimbursement. The Manager of Coding collaborates with Health Information Management (HIM), Clinical Documentation Improvement (CDI), Revenue Cycle, and clinical leadership to promote coding accuracy, optimize workflows, and implement best practices across the system.

Essential Responsibilities

• Lead the daily operations of the coding department, including staffing, workload management, employee development, performance evaluations, and quality monitoring.
• Maintain expert knowledge of coding regulations, documentation requirements, reimbursement methodologies, and payer guidelines.
• Oversee the coding compliance program, including education, training, communication of regulatory updates, and compliance monitoring.
• Direct coding audit activities, monitor coding quality and documentation accuracy, and develop corrective action plans as needed.
• Monitor and manage Discharged Not Final Coded (DNFC) performance, implementing process improvements to achieve organizational goals.
• Analyze coding trends, case mix index, reimbursement patterns, claim denials, and documentation issues to identify opportunities for improvement.
• Collaborate with HIM, CDI, Revenue Cycle, Business Office, Medical Staff, and clinical departments to improve coding accuracy, documentation quality, and operational performance.
• Perform operational assessments across the system and recommend process improvements to enhance coding efficiency and outcomes.
• Evaluate and implement coding technology, system enhancements, and workflow improvements to increase efficiency and support organizational initiatives.
• Assist in developing departmental goals, budgets, staffing plans, and long-range strategic initiatives in collaboration with the System Director of HIM.
• Ensure accurate payroll administration and maintain department records and reports.
• Maintain confidentiality and perform other duties as assigned.

Qualifications:

Education

• Degree in Health Information Technology from an American Health Information Management Association (AHIMA) approved program.
• Active AHIMA credential in a Health Information Management specialty (RHIA or RHIT) required.
• Certified Coding Specialist (CCS) credential strongly preferred.

Experience

• Minimum of five (5) years of hospital coding experience in both inpatient and outpatient settings.
• Minimum of five (5) years of progressively responsible leadership experience in Health Information Management.
• Experience with electronic health record implementation or conversion projects required.
• Experience with Cerner implementation or conversion projects strongly preferred.

Knowledge, Skills, and Abilities

• Extensive knowledge of coding principles, documentation standards, and reimbursement methodologies.
• Thorough understanding of federal, state, and payer regulations related to coding, billing, and documentation.
• Strong leadership, organizational, and interpersonal skills.
• Excellent analytical, problem-solving, written, and verbal communication skills.
• Ability to lead change, develop staff, and collaborate effectively across multiple departments and facilities.

Physical Demands and Working Conditions

Requires the ability to perform the essential functions of the position, including operating computers and standard office equipment, moving throughout healthcare facilities, performing tasks requiring manual dexterity and eye-hand coordination, lifting or pushing/pulling light objects up to 20 pounds, and working in environments with moderate background noise.