What are the responsibilities and job description for the Certified Diabetic Educator position at Cabarrus Rowan Community Health Centers?
Title: Certified Diabetes Care and Education Specialist (CDCES)/ Diabetes Educator
Department: Clinical
Status: Non-Exempt
Position Classification/Category: Administrative and Clinical
Reports To: ACMO for Mobile and Community Services
Direct Reports: N/A
Summary of Position
We are seeking a dedicated and empathetic Certified Diabetes Educator to join our healthcare team. In this role, you will empower patients diagnosed with pre-diabetes, Type 1, and Type 2 diabetes to take control of their health through comprehensive self-management education, lifestyle modification, and clinical guidance. This position does require CDCES to travel to various clinics throughout the APHS System. Reliable transportation is required. Top of Form
Minimum Qualifications
· Licensure / Certification:
o Current, active license as a Registered Nurse (RN), Registered Dietitian Nutritionist (RDN), Pharmacist, Exercise Physiologist or other allied health professional.
o Certified Diabetes Care and Education Specialist (CDCES) credential preferred (or eligibility to sit for the exam within a specified timeframe).
· Experience: Preferred minimum of 1–2 years of clinical experience in diabetes education, endocrinology, or outpatient care.
· Skills:
o Strong proficiency with modern diabetes technology (CGMs, insulin pumps, smart pens).
o Excellent interpersonal, verbal, and written communication skills with a compassionate approach to patient care.
o Ability to translate complex medical terminology into clear, actionable advice for patients of diverse backgrounds.
o Preferred bilingual in Spanish and English, but not required
Physical Requirements:
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.
- Continuous walking, standing and moving about.
- Frequently bends, kneels and crouches.
- Repetitive movement of hands and fingers – typing and/or writing.
- Ability to communicate effectively.
- Possible exposure to hazardous fumes, airborne particles, toxic/caustic chemicals, bodily fluids, etc.
Key Responsibilities
1. Maintain accurate documentation in the patient’s EHR based on established documentation procedures.
2. Fulfill clerical responsibilities as assigned including but not limited to the following: obtaining lab/X-ray reports, hospital notes, and referral information. Complete forms/requisitions as needed; verify patient demographics.
3. Maintain patient confidentiality and protect operations by keeping protected health information confidential and secure.
4. Assist Medical Providers with communicating with patients regarding diabetic medications, diabetic symptoms, referrals, appointments, and paperwork.
5. Ensure culturally and linguistically appropriate services.
6. Represent the company professionally and positively to enhance and promote the core values and mission of the organization.
7. Participate in mandatory in-services and drills, attend staff meetings and other trainings, including appropriate age specific educational trainings offered on regular basis for professional development.
8. Participate in quality improvement activities by initiating or contributing to monitoring, measuring, analyzing, improving and/or controlling program goals, objectives and/or services.
- Maintain safe, secure, and healthy work environment by following and enforcing established policies and procedures and the ability to professionally encourage others to do the same to support a healthy team atmosphere.
- Maintain strict adherence to infection control guidelines established by the organization.
- Critical thinking.