Accounting Technician (Dental)

Hours: 8:00 - 5:00 Monday - Friday, 40 hours per week 

Benefits: The benefits package includes excellent employer paid health insurance with low out of pocket cost, retirement pension (NC Local Government Retirement System), 401(k) with match, dental, vision, life, disability, paid vacation, paid sick, 13 paid holidays, floating holiday, new hires start out with two vacation and sick days and begin accruing immediately, paid parental leave, paid volunteer hours, employee assistance program, tuition reimbursement, longevity pay, wellness allowance and more. (Benefits differ for part time employees). Prior local and state government years of service count toward calculating vacation accrual rate! 

The Dental Accounting Technician is responsible for managing the billing and collections process for all dental financial accounts, using bookkeeping and accounting principles and procedures,  while ensuring confidentiality and security of patient billing information. 

Primary Responsibilities: 

• Verify insurance (Private and Medicaid) and enter data 
• Submit insurance claims
• Post payments 
• Generate billing statements for patients
• Prepare daily deposit reports for the finance department 
• Manage outstanding accounts receivable 
• Compile monthly reports in Excel for the finance department 
• Prepare refunds for patients and third-party payors as needed 

Education/Experience: High school diploma or equivalent. Coursework and/or experience in accounting, bookkeeping or medical/dental coding. Two years of experience in dental and/or medical finance and billing. Experience with NC Medicaid/NC Tracks, Excel, dental software preferred. Fluency in English and Spanish preferred. 

Knowledge, Skills & Abilities: 

• General knowledge of medical coding and billing terminology, methods, procedures, and equipment
• Knowledge of CDT codes, verifying and submitting insurance
• Knowledge of accounting principles and related data processing equipment
• Considerable knowledge of Medicare, Medicaid and private insurance payor regulations, processes, and procedures
• General knowledge of standard office procedures, practices and equipment
• Ability to understand and follow oral and written directions 
• Must be able to follow detailed work procedures
• Possess ability to post accounts and perform mathematical computations with speed and accuracy 
• Ability to establish effective working relationships with associates and the general public 

Our Mission

To improve individual and community health through services, education, and collaborative action.

Our Vision

We envision a thriving community where people make healthy choices in healthy environments.

CHA does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.