What are the responsibilities and job description for the GATES Network Administrator position at C5T Corporation?
GATES Network Administrator
Join Our Team
C5T is seeking a motivated and technically skilled GATES Network Administrator to support mission-critical operations in a dynamic Department of Defense environment. The selected candidate will play a key role in maintaining secure, reliable, and efficient network communications supporting GATES users worldwide.
This position is based near Scott Air Force Base, IL, area supporting USTRANSCOM Headquarters operations. Work will primarily take place in Government workspaces, with additional time in company offices and occasional telework opportunities as mission requirements allow.
This role is ideal for a solutions-oriented professional who thrives in fast-paced operational environments and is passionate about network administration, cybersecurity, and customer support.
C5T Corporation is a Service-Disabled Veteran-Owned Small Business headquartered at Scott AFB, Illinois. Founded in 2005 by three veterans, we value practical, innovation-minded people with a passion for mission success. We bridge the gap between operational and technical domains.
Key Responsibilities
Responsibilities include, but are not limited to:
- Provide 24/7/365 support to GATES users and operational environments
- Monitor and maintain network performance to ensure system reliability and availability
- Configure and manage user accounts, permissions, and access controls
- Troubleshoot and resolve end-user technical issues in a timely manner
- Maintain accurate ticketing and technical documentation records
- Generate ad-hoc reports and operational status updates as required
- Apply GATES patches, upgrades, and system updates in accordance with operational requirements
- Troubleshoot firewall issues with internal and external stakeholders
- Configure and maintain hardware VPNs, including patching and vulnerability mitigation activities
- Update internal tracking systems to ensure compliance with upgrade and maintenance schedules
- Support cybersecurity and Information Assurance (IA) requirements in accordance with Government policies and procedures
- Communicate effectively with technical teams, leadership, and end users to ensure timely issue resolution and operational continuity
Required Qualifications
- Bachelor's degree and minimum 3 years of relevant experience in network administration or related field
- Active Secret Security Clearance with the ability to maintain clearance eligibility
- Current Security CE certification or ability to obtain prior to start date
- Experience supporting LAN/WAN network administration and infrastructure environments
- Experience with firewalls, VPN implementation, troubleshooting, and issue resolution
- Working knowledge of Palo Alto VPNs and PANOS software
- Strong understanding of server infrastructure management, monitoring, and best practices
- Excellent organizational, multitasking, and problem-solving skills
- Strong written and verbal communication skills with the ability to communicate technical concepts to both technical and non-technical audiences
- Ability to work independently and collaboratively in a mission-focused environment
- Commitment to safeguarding company and customer information in accordance with confidentiality agreements and IA policies
Preferred Qualifications
- Experience supporting DoD or Government operational environments
- Familiarity with vulnerability mitigation and cybersecurity compliance activities
- Experience supporting enterprise-level network operations and remote connectivity solutions
- Familiarity with operational support in classified or mission-critical environments
Benefits
To demonstrate our commitment to our employees and their families, C5T offers a comprehensive benefits package including:
- Competitive salaries
- Medical, dental, and vision insurance options with both employee and employer contributions available through comprehensive benefit plans401(k) with company match
- Flexible Spending Account (FSA)
- Supplemental benefits (accident, critical illness, hospital indemnity, and more)
- Company-paid life insurance
- Employee Assistance Program (EAP)
- 10 paid holidays annually
- Responsible Paid Time Off (RPTO): flexible vacation and personal leave aligned with mission needs
Why Join C5T?
At C5T, we support critical national defense missions by delivering innovative technical and operational solutions to our customers. We value teamwork, professionalism, accountability, and continuous improvement while providing opportunities for career growth in mission-focused environments.
Equal Employment Opportunity
C5T is a merit-based employer committed to affirmative action and nondiscrimination for all qualified applicants, including individuals with disabilities and protected veterans, in accordance with Section 503 and VEVRAA.