What are the responsibilities and job description for the Desktop Support Associate position at C4 Technical Services?
Location: Onsite, Valley, NEHours: 8am-4:30Duration: 01/04/2027 ExtDrug test required.Duration: 01/04/2027 ExtThe analyst is responsible for the IT infrastructure at the site, and may be involved in workstation support, telecom, VOIP support, printers, server support and/or networking throughout a large campus site primarily under one Roof. Ability to lift related equipment such as printers, network switches, servers, workstations and monitors required.Skills: Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows:WINTEL/LINUX NetPC, Standard & Process PC’s, Including experience with Azure and Intune.Microsoft Windows Server OSHP & Manufacturing Printers (HP, Zebra, etc.)Telecom — Ethernet, LAN/WAN, Firewall, Routers and Switches, VOIP Phones, TCP/IP, VPN & Wireless basics, understanding of NAC and Vlans.Provide Standard and Local Software Support — MS Office 365, Microsoft Teams, etc.Perform ITSM, MOC & 24/7 Pager Support Maximizing Site Related HW/SW Resource UptimeMaintain Dashboard Expectations for PC’s, ITSM tickets, Site Telecom, & PC/Server VulnerabilitiesAttend & Comply with All Plant IT & Production, FDA & GMP, Corporate IT, & Safety Required Training Meetings and ActivitiesMust be self-motivated and willing to work with minimal direction by applying basic skills to navigate a customized environment.Education: Seven years of IT Infrastructure hands on, in person experience supporting Windows PCs, Windows Server OS, HP and Zebra printers, and basic networking.Manufacturing Plant Experience recommendedHS DiplomaCompany DescriptionC4 Technical Services is a forward-thinking IT, Telecom and Clinical consulting and talent solutions firm headquartered in Eagan, Minnesota, with additional offices in Sacramento, CA, Dallas, TX, and Hyderabad, India. We serve clients across industries by delivering tailored technology solutions and connecting them with top-tier IT talent.At C4, we combine deep technical expertise with a commitment to flexibility, cost-efficiency, and long-term impact. Our services are built to scale with your business and evolve alongside your needs.We support contract, contract-to-hire, and permanent placement models — allowing you to build the right team, at the right time, with the right expertise.Learn more about how we can support your technology and staffing needs at www.c4techservices.com Or reach out to us directly at info@c4techservices.com
Salary : $20 - $25