What are the responsibilities and job description for the Payments Fraud Analyst position at C3bank?
JOB SUMMARY:
The Fraud Analyst is responsible for detecting, investigating and preventing fraud across
various payment services. Duties include monitoring transactions and analyzing data to identify
patterns of fraud. This position works closely with management to escalate incidents and
provides quarterly statical metrics based on system performance and results.
PRIMARY RESPONSIBILITIES:
Wires
- Critical suspect reviews and timely release or cancellation of payment
- Immediate review and escalation utilizing fraud software
- Creating and maintaining filters and policies for known fraud and internal controls within
- system
- Monthly tracking includes actual/potential loss and volumes
- Quarterly management reporting
Negotiable Items
- Timely review and decision of suspected items to pay or return
- Creating and maintaining filters and policies for known fraud and internal controls within
- system
- Monthly tracking includes actual/potential loss and volumes
- Quarterly management reporting
EFT
- Claim processing including but not limited to ACH, Debit Cards, Zelle, Transfer NOW
- Daily review of Client Central Reports to prevent and identify suspected fraud, including
- but not limited to restricting or closing cards while attempting to verify customers
- Reg E Monitoring
- CAMS Alerts
Other Duties:
- Debit Card Maintenance including but not limited to travel exemptions, rushes, reissues,
- and monthly closed account report
- Manage and replenish debit card inventory
- Reconciliation of General Ledgers and Bancontrol associated with losses and debit
- cards.
BACK-UP SUPPORT
- COS III responsibilities
ADDITIONAL RESPONSIBILITIES AND BACK-UP SUPPORT
- Provide great service to internal and external customersPage 2 of 2 May 2026
- Completion of required training assigned by due date
- Duties will be conducted in accordance with all regulatory requirements including those
- specified in C3bank’s Policies and Procedures
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of, adherence to, monitoring and responsibility for compliance with state and federal
laws and regulations affecting the financial services industry as they pertain to this position
including but not limited to the following: Bank Secrecy Act in conjunction with the USA
PATRIOT Act, Anti-Money Laundering and Customer Information Program, Customer Privacy
requirements, protecting customer Privacy and the Community Reinvestment Act.
- Risk management
- Leadership
- Analytical thinking
- Regulatory and audit readiness
- NICE Actimize Xceed
- Fiserv Premier
EDUCATION AND EXPERIENCE REQUIREMENTS:
- High school diploma or equivalent required
- 5 years of financial institution operations experience
- Advanced experience in fraud/anomaly detection
PHYSICAL DEMANDS:
The physical demands and work environment described here are representative of those that
must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the
essential functions.
This position involves walking, talking, hearing, writing, using hands to handle, feel or operate
objects, tools or controls, and reaching with hands and arms and required to sit for long periods.
Vision is required to read documents, reports, computer screens and include close vision and the
ability to adjust focus.
An individual in this position may be required to push, pull, lift and/or carry up to 25 pounds.
The noise level in the work environment is usually moderately quiet.