What are the responsibilities and job description for the Senior Director, Information Technology position at C3.ai, Inc.?
C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise.Learn more at: C3 AI
We are seeking an experienced and visionary Senior Director of Information Technology to lead and scale our IT organization in support of business growth, operational excellence, and digital innovation. This executive will be responsible for shaping and executing the company's overall IT strategy, scalable systems, and secure, efficient operations across the enterprise.
Responsibilities:
- Develop and execute a comprehensive IT strategy aligned with company goals and future growth.
- Lead and inspire a team of IT professionals across HelpDesk, Business application and system management
- Oversee all IT operations including cloud, ERP/CRM platforms, Corp IT cybersecurity, and data management.
- Partner with business units to understand their technology needs and deliver effective solutions that enhance productivity and efficiency.
- Ensure enterprise systems and platforms scale with organizational growth while maintaining high performance and security standards.
- Own and optimize the company's IT budget, vendor management, and technology procurement processes.
- Stay ahead of technology trends and innovations, identifying opportunities to create competitive advantages and reduce operational risk.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred).
- 10 years of progressive IT leadership experience, with at least 5 years in a senior/executive role.
- Proven track record leading IT in a mid-sized to large organization (500-2,000 employees), ideally in a multi-site or hybrid environment.
- Deep experience with enterprise systems (ERP, CRM), cloud platforms (O365, Netsuite, Attlassian), Windows, MacOS and modern workplace tools.
- Strong knowledge of cybersecurity frameworks, data governance, compliance (e.g., SOC2, ISO 27001), and risk management.
- Demonstrated success in building, leading, and mentoring high-performing IT teams
- Demonstrated ability to think strategically, communicate effectively, and drive results with a proactive approach
- Strong project management skills and experience managing multiple initiatives simultaneously
- Certifications such as CISSP or ITIL are a plus.
C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.
C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.
Salary : $200,000 - $280,000