MOBILE UNIT DRIVER SUPERVISOR

Job Purpose

The Mobile Unit Driver Supervisor is responsible for the safe operation, readiness, and oversight of CenterLight Healthcare’s fleet, including Mobile Medical Units, ambulettes, and other facility vehicles.

This role ensures all vehicles are safe, compliant, and operational while supporting the delivery of high-quality PACE services. The Supervisor oversees transportation activities, staff attendance to the Mobile clinical events, coordinates preventive maintenance and repairs, and promotes a culture of participant safety, reliability, and exceptional customer service.

The position serves as a key liaison between operations, clinical teams, and external vendors to ensure seamless transportation services and a positive participant experience.

Job Responsibilities

Vehicle Operations & Driving

• Safely operate Mobile Medical Units, ambulettes, and other fleet vehicles in accordance with all federal, state, and local laws, as well as organizational policies.
• Ensure safe, timely, and efficient transport of staff and participants to scheduled locations.
• Assist participants with boarding, securement, and exiting vehicles, including those with mobility limitations, ensuring dignity, safety, and comfort at all times.
• Adapt routes and schedules as needed based on traffic, weather, and operational demands.
• Respond appropriately to emergencies, breakdowns, or incidents, following established protocols.
  
  

Fleet Oversight

• Oversee daily operations of the organization’s fleet, ensuring all vehicles are safe, compliant, clean, and deployment-ready.
• Conduct and document routine pre-trip and post-trip inspections; promptly address safety or mechanical concerns.
• Coordinate preventive maintenance, inspections, and repairs with vendors, dealerships, and fleet partners.
• Maintain accurate and up-to-date records (maintenance logs, registrations, insurance, warranties, inspections).
• Monitor vehicle usage, mileage, and fuel consumption to improve efficiency and reduce downtime.
• Ensure all vehicles are properly stocked, sanitized, and equipped prior to deployment.
• Develop and maintain preventive maintenance schedules to extend vehicle lifespan and reliability.
• Ensure compliance with DOT and all applicable regulatory requirements.
  
  

Safety & Compliance

• Promote and enforce a strong culture of participant and staff safety across all transportation activities.
• Ensure compliance with safety standards, infection control practices, and emergency preparedness procedures.
• Verify all safety equipment (e.g., wheelchair lifts, tie-downs, fire extinguishers, first aid kits) is functional and properly maintained.
• Document and report incidents, accidents, and safety concerns; support investigations and corrective actions.
• Participate in emergency preparedness planning, drills, and response activities.
• Address any staff who are not following safety protocols during clinical events.
• Maintain required competencies and certifications necessary to perform job responsibilities.
  
  

Operational Coordination

• Collaborate with clinical and administrative teams to align transportation services with program needs.
• Support scheduling and deployment of vehicles to ensure efficient daily operations.
• Provide guidance and basic oversight to drivers and staff assigned to transportation functions.
• Serve as the primary point of contact for all fleet-related matters and communicate updates to leadership.
• Participate in operational and interdisciplinary meetings as needed.
  
  

Participant Experience & Customer Service

• Foster a participant-centered, respectful, and welcoming environment during all transportation interactions.
• Ensure transportation services are delivered with professionalism, empathy, and responsiveness.
• Address participant concerns promptly and escalate issues when necessary.
• Promote a high standard of customer service, recognizing transportation as a key touchpoint in the participant experience.
• Perform additional duties as assigned to support program and organizational goals.
  
  

Schedule: Monday to Friday \ 7:00AM – 4:00PM

Weekly Hours: 40

Flexibility required based on operational needs, early departures, or emergencies.

Qualifications

Education:

• High School Diploma or GED required
• Associate’s or Bachelor’s degree in Transportation, Logistics, Healthcare Administration, or related field preferred
  
  

Additional Requirements

• Minimum of 3–5 years of professional driving experience, preferably with large vehicles (e.g., buses, ambulettes, mobile units)
• Experience in fleet coordination, transportation operations, or vehicle maintenance oversight preferred
• Knowledge of DOT regulations and vehicle safety standards - required
• Healthcare or PACE experience is a plus
  
  

Licensure/Certification

• Valid Driver’s License with a clean driving record required
• CDL with appropriate endorsements (e.g., passenger, air brake) required
• CPR/BLS Certification preferred
  
  

Skills & Competencies

• Strong knowledge of vehicle safety, inspections, and preventive maintenance
• Ability to safely operate wheelchair lifts and secure mobility devices
• Strong organizational and documentation skills
• Excellent communication and interpersonal abilities
• Ability to remain calm and responsive in high-pressure or emergency situations
• Basic proficiency in Microsoft Office and electronic systems
• Strong commitment to participant safety, dignity, and customer service excellence
  
  

Work Environment & Physical Requirements

• Frequent driving and extended periods of sitting
• Ability to assist participants with mobility needs, including lifting and securing mobility devices
• Exposure to varying weather conditions during transport and vehicle inspections
• Ability to respond to urgent situations as needed
  
  

Physical Requirements

Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to:

• Standing – Duration of up to 6 hours a day.
• Sitting/Stationary positions – Sedentary position in duration of up to 6-8 hours a day for consecutive hours/periods.
• Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and ability to lift patients safely and using OSHA guidelines, etc.
• Bending/Squatting – Must be able to safely bend or squat to care for patients, use medical supplies, etc.
• Stairs/Steps/Walking/Climbing – Must be able to safely maneuver stairs, climb up/down, and walk to access work areas Position requires the individual to be able to travel, and walk between sites/locations and work areas throughout the day.
• Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools (ie. typing, use of medical supplies, equipment, etc.)
  
  

Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Salary Range (Min-Max)

$68,000.00 - $78,000.00