What are the responsibilities and job description for the Senior Director position at C2 Strategic Communications LLC?
Summary
C2 Strategic Communications is the region’s leading public relations, marketing, and public outreach firm, with a proven track record of helping clients tell impactful stories that drive meaningful change. Our growing team is passionate about delivering exceptional results for clients across government, business, transportation, and nonprofit sectors.
We’re seeking a Senior Director to join our team, manage key accounts, inspire our staff, and elevate our work to the next level. If you thrive in a collaborative, creative environment and are ready to lead, this is your opportunity.
Key elements of this job include overseeing and managing staff, supervising key accounts, and ensuring the quality of work provided to clients.
The Senior Director will extend and expand existing client relationships, support marketing and business development, and participate in regular networking activities.
To be considered, applicants must supply:
- A cover letter
- Resume
- Two or more example of communications campaigns/plans and results
Essential duties and responsibilities
Client Services
- Maintain relationships with current clients in assigned sectors
- Manage or direct major accounts
- Lead efforts to enhance and/or expand services to current clients
- Maintain and improve quality of firm’s deliverables
- Oversee contract renewals, modifications, etc.
- Identify and solve issues affecting delivery of services, escalating when necessary to Vice President of Client Services
Management
- Guide, manage and support training and development of assigned staff
- Coordinate with peers on Client Services team to help manage and improve the firm’s delivery of services
- Mentor and delegate work to assigned staff
- Manage professional development plans and performance reviews for staff
- Help identify and recruit staff and/or subcontractors to support client needs
- Coordinate regularly with leaders of Transportation, Government & Business Services, and Creative departments to ensure consistent guidance of team members
Business Development Support
- Identify opportunities for new services or expanded work among current and new clients
- Lead and/or support client proposal development in collaboration with sales team
- Collaborate with Marketing Director to advise on marketing materials
- Cultivate expertise in select industry sectors
Community Relations
- Prioritize and participate in key associations, organizations and other business networking opportunities
- Support direct outreach and marketing to potential clients in assigned sectors
- Assisting sales team to develop proposals and scopes of work for potential clients
Education/experience
- Bachelor’s degree in communications, journalism, marketing, public relations or related field
- 12-15 years of experience leading and planning communications and PR strategies, especially in an agency, corporate or public agency setting.
Core Values: How to Stand Out
At C2 Strategic, we seek leaders and team members who embody these values:
- Be Persuasive: Confidently convey ideas and inspire action.
- Be Invested: Committed to excellence and the success of clients and team.
- Be Tenacious: Overcome challenges with enthusiasm and creativity.
- Be Connected: Build strong relationships within the team and the community.
- Be Humble but Confident: Lead with empathy, integrity, and quiet confidence.
- Be Insightful: Anticipate needs and provide thoughtful solutions.
- Be Nimble: Thrive in a fast-paced, ever-evolving environment.
More About This Role
- A typical work week is 8:30 a.m. to 5:30 p.m. Monday through Friday with a one-hour lunch
- Position will be based in C2’s Louisville office.
- Reliable transportation is required
- Night and weekend hours, and the occasional travel, may be required but are minimal
- This position is full-time exempt and reports to the EVP of Client Services
- Benefits include insurance, retirement savings plan and paid time off
C2 Strategic Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
