Career Advisor 1 - La Grange

Essential Functions

• Provides comprehensive
  
  

career

assessment

s

(includi

ng profes

sional level customers

and

to individua

ls with su

bstantial barriers to employment)

to

determine

occupational interests and

aptitude

I

dentif

ies

training and developm

ent

ne

eds,

current

level of vocational skills, employment history, interests, and abilities to

assist

jobseekers in understanding career options based on their long-term career goals.

• Influences and empowers job seekers and program participants to find employment
• R
  
  

ecommend

ing

helpful workforce programs and services at the local, state, and federal level that customers are eligible to

participate

and enroll

in

Conducts

intake process and completes program eligibility for grant funded programs.

• Guides job seekers through the career development and exploration process. Helps
  
  

determine

occupational interests and abilities using a wide range of workforce tools, such as aptitude assessments, interviewing techniques, resume

writing, and

other career planning services.

• Provides useful and relevant labor market information to include, but not limited to, opportunities, qualifications, and expected pay in various industries to help customers develop actionable and realistic career goals.
• Educates participants on job search skills and industry trends to get them prepared for employment. Uses electronic and other resources to help customers make career and job search decisions
  
  

Directly

assists

jobseekers with resume development, simulated mock interviews, and developing successful job search strategies.

• Provides information
  
  

regarding

training opportunities and educational/training vendors based on jobseeker interest.

Also

provides customer information on other financial aid and scholarships available.

• Refers participants to training opportunities (occupational skills training, work-based training, apprenticeship) for employability skills and other professional development opportunities
• Prepares and
  
  

submits

Individual Training Account (ITA), work-based training requests, and/or supportive service requests

timely

• Continuously evaluates customers needs and provides referrals/connections to internal or external support services to help overcome challenges and obstacles that could undermine the jobseekers academic or career success.
• Maintains continuous contact with customers in caseload to provide on-going career services, case management, career advising, and regularly
  
  

monitors

progress to ensure completion of academic or occupational goals

• Develop
  
  

s

constructive and cooperative working relationships with internal team members, the public and external partners.

• Partners with
  
  

business solutions

unit within

career

centers to help

identify

employment opportunities for participants.

• Proactively screens and refers participants to job opportunities they are qualified for with
  
  

focus

on training-related development.

• Proa
  
  

ctively seeks ways to improve workforce services to meet labor market needs

• Manages customer information and enters required data (service codes and case notes) into the management information system(s)
  
  

in a timely manner

• Performs other duties as assigned and fulfills responsibilities as
  
  

Required

• Ensures that case files meet/exceed all local, state, and federal quality assurance requirements.
  
  

**KNOWLEDGE /** **SKILLS**

/

• ABILITIES**:
  
  

Knowledge of workforce development, economic development, and project management.

Knowledge of effective conflict resolution practices, or individual case management and career counseling.

Knowledge of word processing, spreadsheet, technology, and computer skills.

Exceptional customer service and interpersonal skills.

Able to work with diverse customers with unique needs and communication styles.

Can effectively handle or resolve stressful or challenging situations with di