General Manager

Plan, organize, control and direct the activities of a 20 million revenue facility operation(s) to accomplish desired objectives in a safe and efficient manner. Set strategic direction for Facility Manager(s) and corresponding facilities if applicable. Provide leadership, which results in positive employee/employer relations and project a professional corporate image. Promote and manage effective and profitable operations and resource management, high production standards, a sound risk management program, and facilitate business expansion. Certain Essential Functions listed below may or may not be applicable to each General Manager position depending upon varying local organizational structure. At GFL our goal is to invest in our people and provide opportunities to grow for life! GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day. Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! 15 days of paid time off 4 medical plan options including an HSA with employer contribution & match program Medical, dental, and vision coverage. 401(k) with an employer match Paid holidays Employee Assistance Program with free counseling services. Key Responsibilities: • Oversee responsibilities and coordinate efforts of Facility Manager(s), Sales Manager or individual sales representative, Administrative personnel and Maintenance Manager. • Sustain a productive and motivated workforce by screening, selecting, hiring, training, developing and evaluating personnel required to meet service commitments. • Adhere to all wage and hour laws and compensate personnel for services rendered in accordance with established guidelines. • Establish high appearance standards for all employees. • Ensure safe working conditions for all jobs. • Implement and promote Safety Program to recognize and reward productive and safe employees. • Plan and route collection services to best utilize personnel and equipment. • Implement corporate guidelines concerning the Preventive Maintenance program that reduces down time, improves image, reduces maintenance costs and results in lowest cost service delivery possible. • Establish an effective and productive container repair, delivery and switch-out program that promotes a positive image. • Develop and implement on-going cost control program that monitors buying practices of all supplies and services. • Establish production standards for each phase of operation. • Promote an accident prevention program that seeks to reduce claims, avoid injury and recognize safe employees. • Enter payroll into system on a bi-weekly basis. • Ensure Operations Supervisors are utilizing the Full Route Roll-Off Dispatch system. • Utilize Route Smart system to plan optimized compaction routes. • Ensure commercial and residential route audits are completed on an annual basis. • Conduct Roll Off account profitability analysis semi-annually. • Ensure that a purchase order system is used for all purchases and that clear guidelines are established for purchasing practices. • Ensure that all services provided by the facility operation are billed and revenues are collected on a timely basis. • Review profit and loss statements on a monthly basis and make adjustments as necessary to achieve desired results. • Develop an operations profit plan, which includes sources of income, cost of operations, growth objectives, productivity standards, profit margins desired (ROA, ROTSR, EBITDA), capital Requirements:, personnel needs and product or services profit margins desired. • Partner with the Sales Manager and/or Sales Representative(s) to develop a sales forecast for each product or service • Establish pricing guidelines for each product/service. • Promote a strong customer focus throughout the operation. • Manage the sales force in meeting objectives and establishing priorities. • Ensure the sales team is using approved software to identify and track potential customers. • Seek opportunities within both primary and secondary assigned market areas for growth and expansion to include contracts and acquisitions. • Identify and adjust to trends within market area which impact quality of service or desired profit margins. • Establish system for reviewing and negotiating existing contracts. • Participate in local civic affairs and represent the company in a positive manner throughout the community. • Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. • Perform other job-related duties as assigned Requirements: • Bachelor's Degree from four (4) year college or university and/or have a demonstrated track record of serving in an operational environment requiring analytical and general management skills. • Five (5) or more years experience in the waste industry preferred or equivalent combination of education and experience. Knowledge, Skills and Abilities: • Working knowledge of the equipment required to collect, process or dispose of collected waste material. • Possess excellent leadership, communication and management skills. • Possess ability to read and interpret documents such as safety rules, instruction and procedure manuals, routine reports and correspondence and speak effectively. • Ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds • Some travel required – amount of travel will depend upon local organizational structure. Physical/Mental Demands: • Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk and hear • Ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds Working Conditions: • Work in indoor office environment 80% of the time. • Occasionally work in harsh outside weather conditions, including but no limited to hot, wet and cold weather. • Noise level is usually moderate. • Some travel required – amount of travel will depend upon local organizational structure. #GFLTalent Nous vous remercions de l’intérêt que vous nous portez. Seuls seront contactés les candidats sélectionnés pour une entrevue. GFL Environmental est un employeur égalitaire et encourage les femmes, les Autochtones, les personnes en situation de handicap et les membres des minorités visibles à se porter candidats. Nous souhaitons embaucher des personnes réunissant les caractéristiques de la diversité et issues de différents horizons. Nous sommes intimement convaincus que le talent d’envergure ne fait aucune distinction fondée sur le genre, les origines ethniques ou nationales, l’identité et l’orientation sexuelles, l’âge, la religion ou l’invalidité, et que le talent s’enrichit grâce à ces différences. GFL offre aux candidats en situation de handicap des mesures d’adaptation pendant tout le processus de recrutement. Si vous avez besoin de moyens d’adaptation, veuillez nous le faire savoir et nous tâcherons de répondre à vos besoins en collaboration avec vous. Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. Son personnel, c’est ce que GFL a de plus précieux. C’est pourquoi nous sommes heureux que vous consultiez ce portail! Nous avons la volonté de vous offrir des perspectives professionnelles exceptionnelles, de laisser sur l’environnement une empreinte positive et d’aider nos employés à réaliser leurs ambitions personnelles. Nous entendons créer les emplois qui sauront vous attirer chez nous. GFL veille non seulement sur sa croissance, mais aussi sur la croissance de ses employés. Nous savons que tous nos employés ont le potentiel de faire ce qu’ils ambitionnent de devenir et nous sommes fiers de les épauler dans ce parcours. Nous tenons compte des objectifs personnels de nos employés, en les aidant à connaître la carrière et la vie qu’ils souhaitent, qu’il s’agisse d’avancer professionnellement, d’apprendre des compétences nouvelles, de nouer des relations durables ou de mentorer des collègues, en prenant le temps de se consacrer à d’autres ambitions personnelles. Puisque la sécurité et le développement durable sont au cœur de toutes nos activités, nous nous mobilisons pour former « l’Équipe verte » — unie dans notre objectif commun : offrir des solutions environnementales grâce auxquelles nos clients et les collectivités que nous servons deviendront Verts pour la vie. Nous sommes fiers d’affirmer que travailler pour GFL, ce n’est pas seulement avoir un emploi. C’est aussi l’occasion de faire œuvre utile et de grandir énormément en cours de route. Quel que soit le travail que vous faites aujourd’hui, nous visons haut et nous voyons loin — non seulement pour demain, mais aussi pour toute la vie. GFL autonomise ceux et celles qui veulent grandir dans leur carrière et dans leur vie, que ce soit dans nos équipes des Opérations ou dans nos équipes des Services professionnels. Les opérations: Dans nos postes des Opérations, nous offrons aux candidats, partout en Amérique du Nord, des horizons de développement infinis et des perspectives d’enrichissement des compétences à l’avant-garde de notre organisation. Nos employés jouent un rôle décisif dans la vision de notre société, qui consiste à créer des collectivités plus propres et plus durables. Les services professionnels : Nos postes administratifs dans les bureaux des grandes villes nord‑américaines aident les candidats à nouer des liens solides avec les clients, à gérer les programmes et les comptes clés et à s’assurer que nos équipes de terrain offrent une efficience maximale.