Health Information Clerk - Student Health Engemann Admin - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

The Health Information Clerk provides medical records/clerical support to department/unit or clinic. Including but not limited to: maintaining confidentiality of medical records, control access to file room, ensure that records are signed out and returned, scan medical records into designated EMR. Able to navigate and obtain data from the designated EMR. Create, prep and retrieve patient charts. Various duties such as filing, copying, and answering customer calls. Ensures Charts are stored/maintained in compliance with HIPAA regulations. The Health Information Clerk provides medical records/clerical support to the Health Information Management Department.. Including but not limited to: maintaining confidentiality of medical records, control access to file room, ensure that records are signed out and returned, scan medical records into designated EMR. Able to navigate and obtain data from the designated EMR. Create, prep and retrieve patient charts. Various duties such as filing, copying, and answering customer calls. Essential Duties: Analyze the Electronic Health Record for completion and distribute communication in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Meets department quality and productivity standard. Analyze and process transcribed reports placed on hold for quality and accurate placement in Electronic Health Record in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Meets department quality and productivity standard. Performs analysis of inpatient and ambulatory accounts and accurately assigns deficiencies to the appropriate provider of care. Prepare Records for Scanning and uploading of records into the electronic health record, quality check and validate records for accuracy and quality for the Inpatient, Ambulatory, Clinic, Loose. Prioritize processing of transcribed reports in compliance with turnaround times to support quality patient care. Analyze and process transcribed reports for accurate placement in the EHR and distribution. Report and troubleshoot issues with the Transcription system functionality. Understands the hospital Dictation System and how to locate dictations Utilizes and logs all forms of communication to track and follow up on incomplete documentation. Provides accurate summary of document status and tracking detail to support coding and compliance. Compile and validate report data for accurate Physician Suspension Status. Locate, retrieve, and deliver medical records. Analyze reports to determine status of records to be processed and entered into the Electronic Health Record. Reconcile and maintain accurate task queues of records to be processed and entered into the Electronic Health Record. Report and troubleshoot issues with the Electronic Health Record functionality. Meets productivity and quality standards Process Protected Health Information data in compliance with regulatory requirements of the health care system and from unauthorized access and use. File and Store Records in an organized method to allow ease of retrieval and accessibility in an efficient manner. Understands and practices proper release of information for patients and/or requestors in compliance with confidentiality policies and regulations. Process and maintain health records in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system for entry into the Electronic Health Record database. Meets quality and productivity standards. Understands policies, procedures, and priorities; seeking clarification as needed. 20% Provides customer service. Assist medical and hospital staff and visitors promptly and efficiently. Works and communicates in a positive manner with management and supervisory staff, medical staff, co-workers and other healthcare personnel Report and troubleshoot issues with the Electronic Health Record functionality Meets productivity and quality standards Participates in continuously assessing and improving departmental performance Performs other duties as requested/assigned by Director, Supervisor or designee Required Qualifications: Req High school or equivalent Req Electronic Health Record/Cerner experience Req Proficient in Microsoft Office (i.e., Microsoft Word, Outlook, Excel), PC literacy. Req Typing speed 60 wpm. Req Advanced writing and communication skills required. Req Customer Service experience Req Understands and practices proper release of information for patients and/or requestors, maintaining confidentiality policies. Req Demonstrates ability to understand policies and procedures and priorities Preferred Qualifications: Pref 1 year Experience in Health Information Management in an acute care facility. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$137317.htmld USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business. As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Application help If you need assistance during the application process, see our application help. (If you already work for USC, see Your USC career.) At any point you may also contact our HR Service Center for help at (213) 821-8100 or uschr@usc.edu. Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

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