Supervisor Patient Access

Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 The Supervisor Patient Access is responsible for monitoring employee performance, supporting daily staff functions, overseeing the integrity of data collection while facilitating the process of revenue cycle management, maintaining compliance standards, and preparing reports. This position works with medical staff, revenue cycle departments, and nursing and ancillary departments to coordinate Patient Access functions and ensure smooth delivery of services. The Supervisor works continually with other departments to improve Patient Access processes and procedures to better serve patient needs. Supervise coworkers compassionately engage in conversation with patients and explain their responsibilities for copay, pre-payment and outstanding balances. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve WHAT YOU CAN EXPECT Monitor employees’ performance with the use of standard key performance indicators. Document system issues while assisting in the development of system improvements. Maintain all HIPAA compliance standards for providing accurate information for Revenue Cycle Health Systems. Plan, coordinate, and prepare reports as they relate to Revenue Cycle Management. Anticipate scheduling needs while maintaining adequate staffing for efficient operations. Monitor productivity standards while integrating individuals work into a team effort. Ensure compliance with regulations, standards, and directives from regulatory agencies and third party payers. Schedule: Monday through Friday 8:00am-4:30pm QUALIFICATIONS Preferred Associate's Degree Preferred Bachelor's Degree 5 years Revenue Cycle Preferred 1 year Hospital/Physician Office/Relevant Healthcare Service Related Required 1 year Leadership Preferred TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.