Patient Navigator Breast Imaging (1.0 Days - Munster)

Franciscan Health Munster Campus 701 Superior Ave Munster, Indiana 46321 The Patient Navigator Breast Imaging works as a liaison and builds effective working relationships with patients, healthcare providers, and staff to reduce barriers to patient care, meet patient needs, and improve patient outcomes. This position acts as a point of contact for patients and gather pertinent information, listens to patient concerns, and directs patients to the appropriate resources and Healthcare professionals. The Patient Navigator helps plan and coordinate patient care instructions, ensures patient documentation is up to date, and helps patients manage their conditions for better outcomes. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Identify and track availability of community resource options/bed availability for referral. Obtain disposition recommendations from physicians &/or clinicians. Guide patients while assisting them in navigating their next level of care choices given treatment needs and insurance benefits. Communicate with and coordinate medical necessary information/documentation with receiving in-patient facilities, or out-patient provider reflecting standards of clinical practice within the scope of professional standards. Complete interpretive/discharge summary. Follow up to ensure transition appointments are kept and help to problem solve any barriers to follow through. Attempt re-engagement efforts towards previously identified disposition plans or offer other alternatives, if appropriate. Measure patient satisfaction with disposition process. Assist patient in completing a Safety Plan if suicidal issue is present. Assist patient in completing relapse prevention plan for Substance Abuse &/or Mental Health condition. Identify clinical data needed for dashboard metrics. Review interpretive summaries from each previous admit/episode of care-both inpatient & outpatient. Provide education intervention to patient &/or guardians/supports. Qualifications Preferred Associate's Degree Radiology Required Certificate Radiology 2 years Imaging Required 2 years Mammography Preferred Mammography (ARRT-M) - The American Registry of Radiologic Technologists (ARRT) required Radiology Technologist License (RADTECH) - State Licensing Board required Basic Life Support Program (BLS) - American Heart Association required TRAVEL IS REQUIRED: Up to 20% EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.