Operations Director Urgent Care Ambulatory

Franciscan Health Michigan City Campus 3500 Franciscan Way Michigan City, Indiana 46360 A successful Urgent Care certainly includes a top-notch medical staff, but it starts with a core group of business professionals that handle finances, compliance, recruiting and other operations tasks. Our Ambulatory Operations Director of Urgent Care at Franciscan manages these day-to-day operations while also planning for future needs - assisting in growth acquisition and strategic planning. It’s a job with a lot of hats and one that requires a strong personality to wear them. WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Oversee all Urgent Care locations in the Northern Indiana Ministerial Region Direct strategic and operational planning to achieve clinical, financial, service and people excellence. Direct the design and implementation of policies and procedures for all administrative areas within the medical group, to enhance operational effectiveness while emphasizing cost containment, high performance, and high-quality patient care. Act as a liaison between FPN and Franciscan service line administration, hospital staff, and/or FA personnel to support the establishment of new locations, relocation of existing locations and/or the addition of new sites, physicians and/or providers. Partner with Quality, to assure excellent patient experience and safety, in accordance with all policies and procedures. QUALIFICATIONS Bachelor's Degree Healthcare, Business or Related Field - Required Master's Degree Healthcare Administration (Business) - Preferred 3 years Healthcare Administration (Business) - Required -OR- 7 years Healthcare Administration (Business) in lieu of degree - Required TRAVEL IS REQUIRED: Up to 20% EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.