What are the responsibilities and job description for the Claims Management Specialist position at C. Winchell Agency, Inc.?
About the Role
The C. Winchell Agency, Inc. seeks a Claims Management Specialist to join our team.
As a key member of our claims department, you will be responsible for managing specialized multi-line general liability claims ranging from routine to complex. This role involves providing exceptional customer service while effectively administering all aspects of general liability claims, including statutory and policy covered claim analysis, as applicable. You will also conduct coverage analysis of primary and excess coverage, as necessary. Your duties will include investigation, litigation, budget management through trial and appeal, vendor and settlement payments, reserving, reporting, evaluation, negotiation/settlement, and vendor management. Please note that this position is currently remote, but candidates should be prepared to attend team meetings on-site when needed. In the new year, the role will transition to a hybrid schedule with two days on-site.
This role requires NJ experience and a Bachelor's degree or equivalent in work experience. We are seeking a professional with three to five years of progressively responsible claims positions or related job responsibilities. Strong verbal and written communication skills, along with the ability to work effectively with staff and constituents, are essential for success. A high degree of judgment within delegated authority, knowledge of applicable claim procedures, statutes, compliance, insurance laws, and insurance coverage, are also required. Additionally, you must be able to work independently and possess strong organizational skills with the ability to prioritize effectively and meet deadlines. Proficiency in Word and Excel is necessary, and you must own a personal desktop computer or laptop with high-speed internet access. It is your responsibility to maintain this equipment to ensure compatibility with our systems and remote access technologies. Furthermore, you must have a mobile phone for two-factor authentication while telecommuting.
