What are the responsibilities and job description for the Life Skills/Shelter Staff Member position at C U At Home?
JOB TITLE
Supporting Services Team Members: Life Skills/Residential Services
Mid-barrier Services
FSLA STATUS
PRN
SCHEDULED HOURS
24/7, 365 Residential Men and Women’s home
12 hour - weekday/weekend shifts available
COMPENSATION RANGE:
$17 per hour
REPORTS TO
Manager, Life Skills/Residential Services
JOB RESPONSIBILITIES
Team Members for the mid-barrier shelter program at C-U at Home are responsible to create and to manage a safe and healthy residential space for our community’s most vulnerable residents.
SPECIFIC RESPONSIBILITIES:
? Possess a genuine compassion for and desire to serve the homeless and those in need
? Monitor residents and enforce rule to ensure safety, general health, and wellness
? Maintain a peaceful, safe, and comfortable environment
? Provide conversation should the need arise and direct guests to appropriate services
? Maintain confidentiality, strictly guarding all guests’ privacy
? Remain calm under pressure and practice appropriate de-escalation techniques
? Ensure guest safety by contacting appropriate first responders as necessary
? Ensure that situations that jeopardize the safety of the homes and its guests are handled appropriately including ensuring guests are not using drugs, alcohol, or weapons on the premises
? Handle crisis situations in a calm manner, communicating with Manager for guidance and/or direction when necessary
? Maintain organization of all data, documents and necessary records and paperwork; including but not limited to incident reports and case notes in case management software.
POSITION QUALIFICATIONS:
? Associate degree in Human Services or related field desired and/or life experience
? 2 years past experience working with homeless adults or clients with substance abuse and/or mental health concerns
? Must be willing to provide support, advocacy and develop relationships following harm reduction principles with a very diverse homeless population, including Spanish speaking immigrants, day laborers, women, LGBT, African Americans, active drug users and people with mental illness and other disabilities.
? Ability to work with de-escalation techniques, conflict resolution and emergency response.
? Ability to maintain confidentiality and confidential information
? Good judgment and flexibility
? Strong attention to detail and organizational skills
? Strong verbal and written communication skills
? Working knowledge of Microsoft and Google tools and database technology tools
? Ability to relate effectively to diverse groups of people from all social and economic segments.
? CPR/First Aid certification preferred
Supporting Services Team Members: Life Skills/Residential Services
Mid-barrier Services
FSLA STATUS
PRN
SCHEDULED HOURS
24/7, 365 Residential Men and Women’s home
12 hour - weekday/weekend shifts available
COMPENSATION RANGE:
$17 per hour
REPORTS TO
Manager, Life Skills/Residential Services
JOB RESPONSIBILITIES
Team Members for the mid-barrier shelter program at C-U at Home are responsible to create and to manage a safe and healthy residential space for our community’s most vulnerable residents.
SPECIFIC RESPONSIBILITIES:
? Possess a genuine compassion for and desire to serve the homeless and those in need
? Monitor residents and enforce rule to ensure safety, general health, and wellness
? Maintain a peaceful, safe, and comfortable environment
? Provide conversation should the need arise and direct guests to appropriate services
? Maintain confidentiality, strictly guarding all guests’ privacy
? Remain calm under pressure and practice appropriate de-escalation techniques
? Ensure guest safety by contacting appropriate first responders as necessary
? Ensure that situations that jeopardize the safety of the homes and its guests are handled appropriately including ensuring guests are not using drugs, alcohol, or weapons on the premises
? Handle crisis situations in a calm manner, communicating with Manager for guidance and/or direction when necessary
? Maintain organization of all data, documents and necessary records and paperwork; including but not limited to incident reports and case notes in case management software.
POSITION QUALIFICATIONS:
? Associate degree in Human Services or related field desired and/or life experience
? 2 years past experience working with homeless adults or clients with substance abuse and/or mental health concerns
? Must be willing to provide support, advocacy and develop relationships following harm reduction principles with a very diverse homeless population, including Spanish speaking immigrants, day laborers, women, LGBT, African Americans, active drug users and people with mental illness and other disabilities.
? Ability to work with de-escalation techniques, conflict resolution and emergency response.
? Ability to maintain confidentiality and confidential information
? Good judgment and flexibility
? Strong attention to detail and organizational skills
? Strong verbal and written communication skills
? Working knowledge of Microsoft and Google tools and database technology tools
? Ability to relate effectively to diverse groups of people from all social and economic segments.
? CPR/First Aid certification preferred
Salary : $17