Office Administrator and Coordinator

Are you someone who enjoys helping people, staying organized, and solving problems in a fast-paced office environment? We’re hiring an Office Coordinator to join our team at C. S. Flournoy, a trusted and growing tree service business with over 35 years in the industry.

If you are positive, dependable, computer-savvy, and enjoy keeping things running smoothly while supporting both customers and the team, we want to hear from you.

What You’ll Do:
Customer Service
- Answer phones and schedule estimate appointments
- Help customers with questions and concerns in a friendly, professional manner
- Confirm appointments and follow up with customers after service
- Help screen incoming requests to upper management

Operations Support & Scheduling
- Use SingleOps to schedule appointments, jobs, and calendars
- Handle crew requests and help coordinate resources to solve day-to-day problems

Administrative & Creative Support
- Assist with company branding and marketing efforts
- Create company documents for events, policies, and internal tools
- Assist with monthly training exercises and other company events

Marketing Support
- Run monthly reports to track the ROI of advertising sources
- Research new advertising opportunities, help set them up, and measure effectiveness

What We’re Looking For:
- Positive attitude and strong problem-solving skills
- Honest, dependable, and professional
- Strong customer service and communication skills
- Organized and able to manage multiple tasks
- Comfortable with computers and learning new software
- Willing to learn, grow, and contribute

Preferred Qualifications (but not required):
- College degree
- Experience using SingleOps
- Experience in a home service business or tree service company
- Experience with advertising, branding, or digital design
- Experience with Google Workspace, Canva, Photoshop, or similar tools