Hybrid Office Support

C&S has immediate openings for full-time Hybrid Office Assistants in Jefferson City.

Salary/hours for Hybrid Office Assistants: $17/hr and $18/hr for bilinguals.; Monday-Friday 8 a.m.- 4:30 p.m. while training; then 8:30 a.m.- 5 p.m. after training; 3 days remote & 2 days in office

Job Responsibilities

• Process incoming Medicaid applications in accordance with program guidelines.
• Gather, verify, evaluate, and enter required social, financial, and medical information to determine eligibility for medical assistance using multiple computer systems.
• Maintain complete, accurate, and timely electronic case records, including documentation of actions taken and education provided to participants.
• Manage a variety of tasks simultaneously while maintaining accuracy and staying current on program requirements and policy changes.
• Ensure timely processing of participant inquiries and annual reviews to meet client needs and program mandates.
• Contact applicants by phone or email to obtain additional information or supporting documentation as needed.
• Explain and interpret agency policies, procedures, and regulations governing public assistance programs to applicants and other stakeholders.
• Refer families, children, adults, and elderly individuals to appropriate community resources or partner agencies when applicable.
• Meet or exceed daily productivity, accuracy, customer service, and quality standards.
• Participate in required training activities and ongoing professional development.
• Perform other related duties as assigned.

Requirements

• High School Diploma/GED
• Strong computer skills with prior experience navigating and working with multiple systems and screens simultaneously.
• General Excel knowledge
• High attention to detail and ability to maintain confidentiality.
• Strong communication and customer service skills.

Apply online (including resume) and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295.

Job Type: Temp-to-hire

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Jefferson City, MO 65109

Salary : $17 - $18