What are the responsibilities and job description for the General Manager position at C&N Mechanical?
Overview
Hiring – General Manager
C&N Mechanical Services, LLC
Location: Hartford, CT, Glastonbury, CT 06033
Hours:
Pay: Salary based on skills and experience.
Job Summary:
C&N Mechanical Services is seeking a dynamic and results-driven General Manager to lead the organization into its next phase of growth. This is a high-impact role responsible for driving operational excellence, financial performance, and a strong, people-first culture across the business.
The General Manager is responsible for full operational, financial, and cultural leadership of the company. This role oversees construction, service, estimating, engineering, and administrative functions to ensure consistent execution, profitability, and long-term growth.
Are you are a proven leader in mechanical contracting or construction with a passion for building high-performing teams and delivering exceptional results, then this is an opportunity to make a lasting impact.
What you will do as General Manager:
- Own full P&L performance including revenue, margins, cash flow, and EBITDA
- Develop and execute annual operating plans, budgets, and long-term strategy
- Drive accurate forecasting, backlog management, and job costing
- Identify and pursue growth opportunities across construction, service, and special projects
- Lead day-to-day operations across all departments
- Ensure projects are completed safely, on time, within budget, and to quality standards
- Implement scalable processes, KPIs, and operational discipline
- Strengthen communication between field and office teams
- Build, mentor, and retain a high-performing leadership team
- Establish clear accountability, expectations, and performance standards
- Foster a culture of respect, communication, and continuous development
- Oversee hiring, onboarding, and performance management systems
- Serve as a key representative with clients, general contractors, and partners
- Support business development and strategic relationships
- Ensure exceptional customer experience and issue resolution
- Ensure compliance with safety, regulatory, and industry standards
- Oversee risk management, contract review, and claims mitigation
- Promote a strong, proactive safety culture
What you will need:
- 10 years of leadership experience in mechanical contracting, HVAC, plumbing, or related construction industries
- Proven success managing P&L and leading operational performance
- Strong knowledge of commercial HVAC systems, estimating, and service operations
- Demonstrated ability to lead through growth, change, and organizational development
- Excellent communication, decision-making, and conflict resolution skills
- Experience in private equity or buy-and-build environments is a plus Direct, accountable, and operationally disciplined
- People-first leader who builds trust and retains top talent
- Calm under pressure with strong problem-solving ability
- Strategic thinker with hands-on execution capability
- High integrity, transparency, and commitment to long-term success
What we provide:
- Insurance – Medical and Dental
- Paid time off – Vacation and sick days
- Paid Holidays