Accounts Receivable Revenue Specialist

What we offer:

Starting Pay Range - $21.00 - $24.00 per hour

Medical (up to 80% company paid)

Dental (100% company paid)

Vision

Group Life Insurance (company paid)

Long Term Disability (company paid)

Short Term Disability

401k plan with company match

Profit Sharing

Paid Time Off (starts with 3 weeks a year)

9 Paid Holidays

Position Summary

The Accounts Receivables Revenue Specialist is responsible for ensuring the accuracy, completeness, and timeliness of customer invoices by conducting detailed audits of freight shipments before invoices are released. This position reviews shipment documentation, verifies customer-specific billing requirements, confirms applicable freight and accessorial charges, and works closely with all internal and external team to resolve discrepancies.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Audit daily shipments prior to invoice generation to ensure all billing information is accurate and complete.
• Review Bills of Lading (BOLs), Proofs of Delivery (PODs), rate confirmations, dispatch notes, customer contracts, and other supporting documentation.
• Verify freight charges based on customer rate agreements, tariffs, contract pricing, and negotiated rates.
• Identify, validate, and apply all applicable accessorial charges to shipments prior to invoicing. Partner with outside carrier teams to ensure applicable accessorial charges are valid and applied properly.
• Ensure customer-specific billing requirements and documentation standards are met prior to invoicing.
• Investigate and resolve billing discrepancies by collaborating with internal teams such as: Operations, Dispatch, Customer Service, etc.
• Research missing documentation and obtain required approvals before invoice release.
• Assist with customer billing inquiries related to shipment charges and invoice accuracy.
• Recommend process improvements to increase billing accuracy, efficiency, and revenue recovery.
• Perform any other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Minimum Education: 2-year degree
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills (written or orally) and the ability to work collaboratively across departments.
• Previous transportation experience is preferred, but not necessary.
• Proficiency in Microsoft Office
• Exceptional attention to detail and commitment to billing accuracy.
• Thorough understanding of freight billing processes and accessorial charges.
• Ability to interpret complex customer pricing agreements and billing instructions.
• Strong investigative and analytical skills with the ability to identify discrepancies and resolve issues efficiently.
• Continuous improvement mindset focused on increasing operational efficiency and reducing billing errors.

Key Performance Expectations

Success in this role will be measured by:

• High invoice accuracy with minimal billing corrections.
• Timely release of customer invoices and any invoice corrections.
• Identification and recovery of missed revenue opportunities.
• Compliance with customer billing requirements.
• Reduction in billing disputes and invoice rejections.
• Strong collaboration with internal teams to resolve billing issues promptly.

Physical Demands and Work Environment

• Ability to remain seated and work at a computer for extended periods.
• Occasional lifting of office materials up to 15 pounds.

For a full job description of this position, please contact C&M Forwarding's Human Resources department.

EEO Statement:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person

Salary : $21 - $24