What are the responsibilities and job description for the Service Cashier position at C L F Northern Jersey Auto Sales?
Service Cashier
Our Service Department is seeking a cashier/phone operator/appointment setter. Applicants must have a professional appearance, great communication skills and computer proficiency. Applicants should be passionate towards providing excellent customer service. If you thrive in a fast-paced environment and have the drive and initiative to succeed, then you may be the right fit for our company!
Job Duties and Responsibilities:
- Answer telephone promptly
- Schedule appointments
- Greet customers in a professional manner
- Answer customers' questions
- Direct calls to appropriate parties
- Assist the Service Manager with various clerical duties
- Receive and process payments from customers
- Receive and sort mail and deliveries
- Remain knowledgeable of products and services provided by our Parts & Service Department
- Handle customer complaints with integrity and respect
- Tidy and maintain the reception area
- Other duties as assigned
Education and Experience:
- High school diploma or GED
- Knowledge of administrative and clerical procedures
- Ability to operate computers
- Proficiency in Microsoft Office and Excel
- Ability to work a switchboard
- Verbal and written communication skills
- Professional appearance
- Strong work ethic
- Ability to work in a fast paced environment
- Responsible with money
- High attention to detail
- Good driving record and valid Driver's License are required
Job Type: Full-time
Benefits:
- Competitive pay
- Health/Dental/Vision Insurance
- Flexible Schedule
- Paid Time Off
- Growth opportunities
Here at Acura of Ramsey we pride ourselves on our commitment to superior customer service -- a commitment you won't find in any other Service Department. Our cashiers are the faces of our company and should therefore treat customers as though they are family.
We look forward to receiving your application!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.