What are the responsibilities and job description for the Business Analyst / Scrum Master position at C-HIT?
Job Summary
Business Analyst / Scrum Master facilitates Agile Scrum processes while also serving as a liaison between business stakeholders and technical teams. The role ensures clear requirements, efficient delivery, risk mitigation, and continuous improvement across API, data, and integration initiatives.
Key Responsibilities:
Scrum Master / Agile Delivery
- Facilitate SAFe Agile ceremonies (Program Increment Planning, Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
- Coach teams on Agile and SAFe best practices.
- Remove impediments and manage dependencies across teams.
- Track sprint metrics (velocity, burndown, capacity).
- Promote continuous improvement and team accountability.
Business Analysis
- Elicit, analyze, and document business and technical requirements.
- Develop user stories, acceptance criteria, and backlog refinement artifacts.
- Translate CMS program integrity needs into API and data requirements.
- Support requirements for fraud detection, data sharing, and interoperability.
- Identify opportunities where AI / GenAI (e.g., intelligent routing, anomaly detection, API analytics, automated documentation, chatbot interfaces) can add business value.
- Collaborate with architects and engineers to define:
- API Gateway capabilities (security, throttling, monitoring, versioning)
- AI/GenAI use cases (prompt workflows, model integration, governance)
- Ensure AI features meet ethical, security, privacy, and compliance standards.
- Support definition of data requirements for AI models (inputs, outputs, training vs inference usage).
- Assist in evaluating AI tools, platforms, and vendors from a business and value perspective.
Stakeholder Engagement
- Act as the primary point of contact between CMS stakeholders, program integrity teams, and development teams.
- Facilitate workshops, requirement reviews, and solution walkthroughs.
- Manage expectations and ensure alignment with project goals.
API & Data Enablement
- Support requirements related to API Gateway integrations (MuleSoft or similar).
- Collaborate with architects and developers on data flows and API contracts.
- Validate functional requirements through UAT planning and execution.
Governance & Compliance
- Ensure deliverables align with CMS, HIPAA, FISMA, and NIST standards.
- Maintain project documentation and Agile artifacts.
- Support audit readiness and ATO processes.
Required Education and Qualifications:
- Bachelor’s degree in Business, Information Systems, or related field.
- 4 years of experience as a Scrum Master, Business Analyst, or hybrid role.
- Strong knowledge of Agile / Scrum methodologies.
- Experience gathering and documenting requirements for IT systems.
- Excellent communication and facilitation skills.
Preferred Qualifications:
- Experience supporting federal or healthcare IT programs.
- Familiarity with API-based integrations and data platforms.
- Experience working with MuleSoft, Kafka, or cloud platforms requirements.
- Scrum Master certification (CSM, SAFe Scrum Master, PMI-ACP) preferred.
- Experience with JIRA, Confluence, or similar tools.
Key Skills:
- Agile Scrum Facilitation
- Business & Systems Analysis
- API & Data Requirements
- Stakeholder Management
- Healthcare & Federal Compliance
- Continuous Improvement
Residency Requirements:
Need US Citizen OR Green card to obtain Public Trust clearance and must have lived in the United States for at least three (3) out of the last five (5) years.
Salary & Benefits Information:
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
- C-HIT offers Healthcare Benefits, Remote Working Options, Paid Time Off, PTO cash-out, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match & Profit sharing, Employee Assistance Program, Paid Holidays, and much more perks and Voluntary benefits!
- Employees of C-HIT shall, as an enduring obligation throughout their term of employment, adhere to all information security requirements as documented in company policies and procedures.
C-HIT, a CMMI Maturity Level 5 company, focuses on delivering information technology and professional services to Federal and State agencies.
"C-HIT is an EOE, including disability and veterans”
Salary : $99,000 - $115,000