Customs Compliance Analyst

Job ID: R46042

Customs Compliance Analyst

Primary Location: Charlotte, NC United States of America

Secondary Location(s) : Atlanta, GA United States of America; Garden City, NY United States of America; Eden Prairie, MN United States of America; Miami, FL United States of America

C.H. Robinson is looking to fill an Compliance Analyst position for their Import Compliance team. In this role you will be responsible for auditing and training US Customs related processes to ensure branch compliance with US Customs regulations. These responsibilities include supporting Customs Entry Writers, helping to maintain satisfactory compliance scores, as well as regularly communicating with branch clients to ensure compliance of entry transactions and import programs, all while demonstrating strong customer service and organizational skills. Apply now!

At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site 1-2 days a week, igniting creativity and driving impactful results. With the flexibility for remote work the rest of the time, this role strikes the perfect balance between teamwork and autonomy.

Responsibilities

• Conduct branch customs audits to ensure compliance with corporate, VIP, and regulatory standards
• Manage entry cancellations, post summary corrections, and customs resolution requests
• Support clients in responding to Customs Forms 28 and 29, and other government inquiries
• Oversee customs and PGA correspondence, ensuring timely and accurate communication
• Guide brokerage teams on handling customer and regulatory inquiries
• Administer continuous bond applications, renewals, and invoicing
• Maintain client Powers of Attorney and ensure proper documentation
• Execute daily filter reports via ABI, and manage automated clearinghouse statements
• Retrieve and analyze ACE Portal reports for clients on periodic monthly statements
• Lead training sessions to keep teams informed of industry changes and system updates
  
  

Qualifications

Required:

• High School Diploma or GED
• Must possess Customs Broker License or be within the application process
• Become or maintain Certified Customs Specialist status with the NCBFAA
• Minimum 2 years of customs brokerage or customs compliance experience
• Proficiency with Navisphere
  
  

Preferred:

• Extensive Knowledge of U.S. Customs entry processes and partner government agency regulations
• Associate's or bachelor's degree from an accredited college or university
• Strong communication, prioritization, and multi-tasking skills
• Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs
• High level of attention to detail
• Ability to work and communicate across the branch network
• Values a diverse and inclusive work environment
  
  

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$44,600.00 - $92,800.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities
  
  

Dig in to our full list of benefits on OUR CULTURE page.