IT Systems Integration & Innovation Specialist

Description

C&C Group is headquartered in Lenexa, KS, with offices in St. Louis, MO, Jefferson City, MO, Springfield, MO, and Wichita, KS. C&C Group is an integrator of a variety of manufacturer’s products on construction and service projects of all sizes for a diverse clientele. We offer extensive design, consultation, programming and installation, commissioning and service expertise for Access Control, VMS, HVAC Controls, Fire Safety Systems, Wireless Networks, Network Services, Emergency Power Generators, and Access Flooring. Our firm is committed to continuous improvement and is interested in hiring people that want to make a difference. Please visit our website, www.c-cgroup.com, for more information on our products and services, divisions, and our office locations.

We are seeking a highly versatile and proactive IT Systems Integration & Innovation Specialist in our Lenexa office. This role serves as a key technical contributor, providing help desk assistance while taking on advanced responsibilities in system integrations via APIs, mobile device management, development of custom AI-powered tools using company-specific data, collaboration with Network Services, cybersecurity support, and standardization of tools and processes. The ideal candidate is a self-starter who thrives in a dynamic environment, enjoys problem-solving across diverse technologies, and is comfortable supporting both internal teams and occasional on-site customer needs. 

• Provide first- and second-level help desk support to internal employees, troubleshooting hardware, software, network, and application issues in a timely and professional manner.
• Develop and maintain API integrations to connect disparate systems, automate workflows, and enable seamless data exchange between internal tools and platforms.
• Oversee mobile device management (MDM), including provisioning, configuration, security policy enforcement, troubleshooting, and lifecycle management of company cell phones, tablets, and other mobile endpoints.
• Design, build, and deploy local/custom AI tools and solutions leveraging company-specific data to address organization-unique challenges, improve processes, and enhance decision-making (e.g., using machine learning models, scripting, or low-code AI frameworks).
• Collaborate closely with the Network Services division on infrastructure projects, network troubleshooting, and joint initiatives to ensure reliable and secure operations.
• Travel to customer locations or job sites as required to provide on-site technical support, system deployments, or troubleshooting in support of Network Services efforts.
• Assist with cybersecurity initiatives, including monitoring for threats, implementing security best practices, conducting basic vulnerability assessments, user awareness support, and contributing to incident response when needed.
• Lead efforts to standardize systems, tools, and processes across the organization to reduce complexity, improve efficiency, and ensure consistency in IT operations.
• Document procedures, configurations, integrations, and custom solutions to maintain knowledge continuity and support team scalability.
• Stay current with emerging technologies, particularly in AI, integration platforms, MDM solutions, and cybersecurity trends, and recommend improvements.

Requirements

Required: 

• Three (3) to five (5) years’ experience in IT support, systems administration, or a related technical role.
•  Strong troubleshooting skills across Windows/macOS environments, networking basics, and end-user support.
•  Hands-on experience with API integrations (RESTful APIs, JSON/XML, tools like Postman, scripting languages such as Python or PowerShell).
•  Experience with mobile device management platforms (e.g., Microsoft Intune, Jamf, AirWatch/VMware Workspace ONE, or similar).
• Familiarity with cybersecurity fundamentals (e.g., endpoint protection, access controls, basic threat detection, compliance awareness).
• Proficiency in scripting/programming (Python preferred) and comfort building automation or simple AI/ML solutions.
• Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. 
• If you are problem solver, client-centered, and have an entrepreneurial spirit, C&C welcomes the opportunity to review your qualifications.

Preferred:  

• Experience developing or deploying AI/ML tools using company/internal data 
• Knowledge of cloud platforms (Azure, AWS, Google Cloud) and integration tools (e.g., Zapier, Make, or custom middleware).
• Certifications such as CompTIA A , Network , Security , Microsoft MD-102 (Endpoint Administrator), or similar.
• Previous experience in a field support or customer-facing IT role.
• Understanding of ITIL principles or process standardization frameworks.

We offer a competitive salary in order to recognize and retain our associates. We also offer full benefits, 401(k) plan with matching contributions and financial planning education.

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