What are the responsibilities and job description for the Field Service Technician position at C-Automation?
Company Description C-Automation, Inc., based in Houston, Texas, designs and manufactures specialized equipment for subsea and surface projects in the oil and gas industry. The company focuses on improving production efficiency and quality for project managers, drilling contractors, engineers, and procurement teams. Its experienced engineers and technical staff build custom solutions such as BOP Test Control Panels, Subsea POD Test Control Panels, Hydraulic Power Units, and Accumulator Racks for organizations of all sizes. C-Automation emphasizes safety, certified training, and customer satisfaction, offering ongoing development for technicians. The company’s success is closely tied to the success of its customers and partners.
Role Description The Field Service Technician role is a full-time, on-site position located in Odessa, TX. The technician will install, commission, troubleshoot BOP Closing Units, and other surface equipment, including hydraulic power units, control panels, and related systems at customer locations. Responsibilities include performing routine inspections, diagnosing mechanical, hydraulic, and electrical issues, and completing repairs or adjustments in accordance with company and industry safety standards. The role involves reading and interpreting technical drawings and manuals, preparing service reports, documenting work performed, and communicating findings and recommendations to customers and internal teams. The technician will collaborate closely with management support equipment testing, calibration, and participate in ongoing training to stay current with best practices and safety requirements.
Qualifications
- Strong mechanical aptitude with experience working on industrial equipment, hydraulic systems, and basic electrical components.
- Ability to read and interpret technical drawings, schematics, service manuals, and equipment documentation.
- Solid troubleshooting and problem-solving skills for diagnosing and resolving equipment, system, and process issues.
- Knowledge of safety standards and procedures relevant to field service work in the oil and gas or heavy industrial environment.
- Effective communication skills for interacting with customers, engineers, and team members, and for drafting clear service reports.
- Capability to work on-site in Odessa, TX, with regular travel to customer locations, including remote sites as required.
- Comfort with using hand tools, test instruments, and diagnostic equipment; ability to follow standard operating procedures.
- High school diploma or equivalent required; technical trade school, military technical training, or associate degree in a related field is preferred.
- Prior field service experience in oil and gas, industrial automation, or similar sectors is highly beneficial.
- Valid driver’s license and ability to meet any site access or safety compliance requirements.