What are the responsibilities and job description for the Customer Account Manager position at C and S Group?
C and S Group is expanding our wireless enrollment team and is hiring an Account Manager - Entry Level to support customer enrollments for an affordable wireless assistance program. This is a full-time, in-person opportunity where you'll work directly with customers, explain available wireless services, assist with enrollments, and support daily team operations while developing leadership skills.
As an Account Manager - Entry Level, you'll receive hands-on training in customer engagement, wireless sales, account support, and team development. If you enjoy working with people, building relationships, and growing into a leadership role, this position offers a strong foundation for long-term career growth.
What You'll Do as an Account Manager - Entry Level
- Support daily team operations while working alongside the sales and enrollment team
- Meet directly with customers to explain available wireless services, program benefits, and eligibility requirements
- Assist customers with enrollments, account setup, account updates, and enrollment documentation
- Support and coach team members on customer communication, enrollment accuracy, and product knowledge
- Monitor daily enrollment activity and help the team stay on track toward performance goals
- Answer customer questions regarding wireless services, program qualifications, and account information
- Work closely with leadership to improve team performance, customer satisfaction, and daily sales results
- Lead by example through professional customer interactions and a positive attitude
What You'll Gain
- Hands-on experience supporting and developing a growing team
- Leadership training with ongoing coaching from experienced managers
- Professional development in customer engagement, wireless sales, account management, and team leadership
- Opportunities for advancement based on performance, consistency, and leadership potential
- Experience managing customer accounts, enrollments, and daily team operations
- Transferable skills in communication, sales, leadership, and customer relationship management
Pay: $900.00 - $1,300.00 per week
Benefits:
- 401(k)
Work Location: In person
Salary : $900 - $1,300