What are the responsibilities and job description for the Business Development Center Representative position at C. A. Russell Ford?
Job Responsibilities:
- Answer inbound calls promptly and professionally, providing top-tier customer service.
- Schedule sales appointments for customers.
- Make outbound calls to customers who have inquired about vehicles, offering assistance and guiding them toward their next steps.
- Work leads effectively to ensure a seamless customer experience and maximize appointment success.
- A "ninja" on the phones with excellent verbal and written communication skills.
- Someone who is organized, reliable, and driven to exceed goals.
- Previous customer service experience (1 year preferred); automotive industry experience is a bonus.
- High school diploma or equivalent.
- A professional, team-oriented attitude with a strong work ethic.
- Competitive pay.
- Exciting growth potential in a fast-paced, growing company with plenty of room to build your career.
- Excellent benefits.
- A supportive, family-oriented work environment with advancement opportunities.