What are the responsibilities and job description for the Bench Manager position at C-A-L Ranch Stores?
Description
CAL Ranch is looking for a motivated, high-potential Bench Manager to join our retail leadership pipeline. This position is designed to develop future Store Managers by providing hands-on experience across multiple store locations within a region. The Bench Manager supports day-to-day store operations, drives performance, leads teams, and ensures the Coastal customer experience is consistently delivered.
As a Bench Manager, you’ll receive targeted leadership training and mentorship from experienced store and district leaders while providing flexible support to stores across the district. You must be open to travel and relocation as store leadership opportunities become available.
Primary Purpose
To be responsible for all daily store operations and manage all aspects of the retail store by promoting
and maintaining customer service. In addition, be responsible for overseeing the operation of the store
to maximize sales and profitability through merchandise, inventory, expense control, human resource
management, and managing operating costs and shrinkage.
Essential Duties And Responsibilities
Carries out supervisory responsibilities in accordance with the organization’s policies and
applicable laws.
CAL Ranch is looking for a motivated, high-potential Bench Manager to join our retail leadership pipeline. This position is designed to develop future Store Managers by providing hands-on experience across multiple store locations within a region. The Bench Manager supports day-to-day store operations, drives performance, leads teams, and ensures the Coastal customer experience is consistently delivered.
As a Bench Manager, you’ll receive targeted leadership training and mentorship from experienced store and district leaders while providing flexible support to stores across the district. You must be open to travel and relocation as store leadership opportunities become available.
Primary Purpose
To be responsible for all daily store operations and manage all aspects of the retail store by promoting
and maintaining customer service. In addition, be responsible for overseeing the operation of the store
to maximize sales and profitability through merchandise, inventory, expense control, human resource
management, and managing operating costs and shrinkage.
Essential Duties And Responsibilities
- Coordinate sales promotion activities and prepare (or lead associates to prepare) merchandise
- Recruit, train, develop, and communicate with all staff and assess performance on a daily,
- Supervise associates engaged in sales work, taking of inventories, reconciling cash with sales
Carries out supervisory responsibilities in accordance with the organization’s policies and
applicable laws.
- Recognize and appropriately discipline associates according to company standards.
- Communicate with District Managers and corporate office regularly.
- Plan and prepare work schedules to assign associates to specific duties.
- Monitor and order merchandise from distribution center to replenish merchandise in store.
- Ensure compliance of associates with established security, sales, and recordkeeping procedures
- Maintain confidentiality among all store associates.
- Attend local fundraising and 4-H events as needed and requested.
- Address, problem-solve, and resolve customer complaints or inquiries.
- Open and close the store when needed, including security and related duties.
- Manage payroll budget and fiscal responsibilities with corporate office.
- May be required to operate a forklift on occasion. Forklift certification will be required and
- Help in departments when needed.
- Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new
- Other duties assigned as needed.
- 4 years of experience working in a retail environment.
- Advanced knowledge of Eagle Browser.
- Experience working in different departments of the store.
- Advanced knowledge of operating a POS system.
- High School Diploma or equivalent combination of education and experience.
- Ability to obtain and possess valid driver’s license and insurance.
- Proven written and verbal communication skills.
- Strong interpersonal skills.
- Excellent attention to detail and ability to accurately complete paperwork.
- Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
- Familiar with how to operate a computer system and email.
- Familiar with standard retail concepts and practices.
- Familiar with reading and understanding industry and financial reports.
- Experience using Microsoft Word and Excel