What are the responsibilities and job description for the Tow Truck Dispatcher position at C.A.F Wrecker?
Overview
We are seeking a dedicated and organized Dispatcher to join our team. The ideal candidate will play a crucial role in coordinating transportation operations, ensuring efficient fleet management, and providing exceptional service to our clients. This position requires strong communication skills and the ability to effectively manage multiple tasks in a fast-paced environment.
Responsibilities
- Coordinate and schedule transportation activities to ensure timely delivery of goods.
- Utilize Transportation Management Systems (TMS) to track shipments and optimize routes.
- Communicate effectively with drivers, clients, and vendors to address any issues that may arise during transit.
- Monitor fleet performance and assist with fleet management tasks.
- Maintain accurate records of transportation activities and update systems accordingly.
- Collaborate with the logistics team to enhance transportation planning and efficiency.
- Provide excellent phone etiquette when interacting with customers and stakeholders.
Qualifications
- Experience in 3PL (Third Party Logistics) is preferred.
- Familiarity with fleet management practices and principles.
- Proficiency in using Transportation Management Systems, such as Oracle Transportation Management or SyteLine.
- Strong communication skills, both verbal and written, with an emphasis on effective phone etiquette.
- Ability to work under pressure while maintaining attention to detail.
- Previous experience in transportation management or related fields is a plus.
- A proactive approach to problem-solving and decision-making.
If you are passionate about logistics and have the skills necessary for this role, we encourage you to apply and become a vital part of our team!
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Work Location: In person
Salary : $10 - $12