What are the responsibilities and job description for the Account Administrator position at C.A. Carlin?
- Receives and processes orders from customers for clients/products via fax, EDI, phone or email.
- Completes order transactions and forwards order onto client.
- Responds to customer/client requests and questions regarding service, products and account information.
- Analyzes and rectifies customer/client concerns using established procedures.
- Resolves problems with orders, delivery dates or service.
- Responsible for invoice reconciliation of orders and obtaining invoice copies in a timely manner.
- Responsible for commission reconciliation in a timely manner, and collection of monies owed.
- Promotional entry, Deduction resolution and Trade planning for client/customer.
- Mfg Rebates (process/distribute).
- Prepare/run sales reports when required.
- Enters Client/Customer Information (items, ship/bill to, customer #’s, etc.).
- Works directly with Business Managers.
- Maintains and updates all principal and customer information.
- Other duties as needed.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $22