What are the responsibilities and job description for the Training Specialist position at ByVerTek?
ByVerTek is seeking a knowledgeable and service-oriented Training Specialist to support and facilitate general and technology-specific education programs, user enablement, and technical adoption of our construction management and field operations software platforms. In this role, you will be responsible for delivering effective training, providing day-to-day technical support, and partnering with internal teams to ensure software tools are used efficiently to support project planning, execution, and operational performance. The Training Specialist plays a key role in strengthening platform adoption, improving field-to-office workflows, and enhancing overall project visibility.
If you are looking for an opportunity to exercise your talents in a dynamic and fast-moving organization poised for rapid growth—where performance and initiative are rewarded—we urge you to apply!
Please note: This position is located 100% on-site at our Corporate office in Boca Raton, FL. This is not a hybrid nor a remote role.
We will only consider local candidates within 40 minutes commute from our office in Boca Raton, FL. No out-of-area candidates will be considered unless already completing self-relocation to area timely.
No external recruiting firms will be used for this search.
What You'll Do
Training
As fiber build experts, ByVerTek provides turnkey services for broadband infrastructure projects where failure is not an option. From design, engineering and locating, to aerial and underground construction and fiber-to-the-home fulfillment, we help digital providers build, upgrade, and maintain the physical infrastructure for delivering high-speed Internet, video, voice, wireless and IoT services – from residential and commercial builds to state-wide fiber network expansions. Our dedication to do it all correctly, safely, on time and on budget has earned us ongoing business from many of the biggest names in the industry. For additional information, please review our website at www.ByVerTek.com.
We Offer Our Employees
ByVerTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you are looking for an opportunity to exercise your talents in a dynamic and fast-moving organization poised for rapid growth—where performance and initiative are rewarded—we urge you to apply!
Please note: This position is located 100% on-site at our Corporate office in Boca Raton, FL. This is not a hybrid nor a remote role.
We will only consider local candidates within 40 minutes commute from our office in Boca Raton, FL. No out-of-area candidates will be considered unless already completing self-relocation to area timely.
No external recruiting firms will be used for this search.
What You'll Do
Training
- Develop and deliver engaging training sessions (virtual and in-person) for new and existing users across construction management and field operations platforms.
- Create training materials—including user guides, workflow documentation, quick reference sheets, and video tutorials—tailored to construction and infrastructure deployment processes.
- Deliver refresher and feature update sessions following product enhancements or changes to construction workflows.
- Assess user proficiency and provide targeted coaching to improve adoption and platform utilization.
- Serve as a primary point of contact for product-related inquiries, workflow questions, and troubleshooting specific to construction use cases..
- Manage user accounts, roles, and permissions based on construction project structures and field team responsibilities.
- Assist with system setup, configuration, and integrations with common construction tools (GIS platforms, ERP systems, scheduling tools, QC/QA systems, etc.).
- Participate in product testing, validation, and rollout of new features, especially those impacting construction workflows or field data capture.
- Provide user feedback to the product team to support enhancements that improve field efficiency and project visibility.
- Gather user feedback from project managers, field teams, and subcontractors to identify training gaps or workflow improvement opportunities.
- Develop and refine standard operating procedures and best practices for platform usage within construction and field operations environments.
- Stay current on platform updates, construction technology trends, and industry best practices, communicating relevant changes to stakeholders.
- Bachelor’s degree in Construction Management, Business, Information Systems, or a related field required.
- 2–4 years of experience in software training and/or learning and development.
- Experience using a Learning Management System to develop and administer training programs is strongly preferred.
- Experience with construction management or field operations software (e.g., Vitruvi, Procore, Aconex, IQGeo, B2W, etc.) strongly preferred.
- Background in construction, telecom/fiber deployment, utilities, or infrastructure projects is an asset.
- Military experience is a plus.
- Strong understanding of construction workflows, scheduling, resource management, field reporting, and plan/document controls is preferred.
- Excellent verbal and written communication skills, with an ability to explain technical concepts to field crews, engineers, and non-technical stakeholders.
- Must have strong presentation skills.
- Proficiency with Microsoft 365, meeting scheduling, A/V presentation setup, and digital learning tools (LMS, screen capture software, e-learning platforms).
- Strong analytical, organizational, and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced, project-driven environment.
As fiber build experts, ByVerTek provides turnkey services for broadband infrastructure projects where failure is not an option. From design, engineering and locating, to aerial and underground construction and fiber-to-the-home fulfillment, we help digital providers build, upgrade, and maintain the physical infrastructure for delivering high-speed Internet, video, voice, wireless and IoT services – from residential and commercial builds to state-wide fiber network expansions. Our dedication to do it all correctly, safely, on time and on budget has earned us ongoing business from many of the biggest names in the industry. For additional information, please review our website at www.ByVerTek.com.
We Offer Our Employees
- Paid Vacation and Paid Sick Time
- Eleven (11) Company-observed Holidays per year
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid Short-term disability coverage and Basic Company Paid Life/AD & D insurance
- Voluntary Life insurance coverage for employees and their families
- Voluntary Long-Term disability coverage
- Supplemental benefits plans to assist with out-of-pocket expenses
- Flexible Spending accounts
- 401K
- Company Bonus Program
ByVerTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.