Demo

User Researcher, PICO- San Jose - (Third-party Associate)

ByteDance
San Jose, CA Full Time
POSTED ON 3/17/2026
AVAILABLE BEFORE 5/16/2026
Location:
San Jose

Team:
Technology

Employment Type:
Third-party Associate

Job Code:
A216999

Responsibilities

About Team
We are an agile, insight-driven research team that partners closely with stakeholders across cultures, time zones, and technical backgrounds. We independently own the full research lifecycle—from method selection and scrappy ops to execution and analysis—while juggling multiple projects in a fast-paced, complex product space. Above all, we focus on the must-answer questions that drive key business decisions and confidently advocate for our findings.

Responsibilities
  • Work in an agile environment, managing multiple research projects simultaneously.
  • Build relationships and communicate insights effectively with stakeholders from diverse cultural and technical backgrounds.
  • Adapt work schedules to collaborate across global time zones and support high-volume research periods.
  • Design and execute appropriate research methods to address key questions.
  • Conduct end-to-end research in a lean environment, including study design, recruitment, execution, and analysis.
  • Perform primary and secondary research, synthesizing insights from multiple data sources.
  • Quickly develop understanding of complex product spaces and user needs.
  • Identify and prioritize critical research questions that support key business decisions.
  • Present and advocate research insights to influence product strategy and stakeholders.
Qualifications

Minimum Qualifications
  • 3 years of combined academic (social sciences or business) and industry research (market, UX, or consumer research), such as a PhD with 1 year industry experience, Master’s with 2 years, or Bachelor’s with 3 years.
  • Experience leading full research cycles including problem definition, study design, recruitment, data collection, analysis, reporting, and strategy development.
  • Experience in usability evaluation (e.g., A/B testing, heuristic evaluation, card sorting, task analysis) and large-scale asynchronous research such as diary or longitudinal studies, including creative recruitment of niche audiences.
  • Experience researching software and hardware products, understanding the product design lifecycle, and conducting research across diverse geographies with attention to internationalization and localization.
Preferred Qualifications
  • Background in one or more sectors such as consumer electronics (especially AV/VR), physical consumer products or durable goods, or applied artificial intelligence.
  • Human Factors research experience.
  • Knowledge of ergonomics and perceptual assessment methods.
  • Experience with anthropometric evaluation and user-centered product testing.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy

Job Information

About Pico

Founded in April 2015, Pico is a VR company committed to developing immersive and interactive VR experiences for people around the world. Pico also provides tailor-made solutions for our enterprise clients in the fields of education and healthcare.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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