What are the responsibilities and job description for the IT Endpoint Asset Manager position at ByteDance?
Responsibilities
Team Introduction
The Office Endpoint team is a core infrastructure function serving all employees. Through standardized hardware selection, engineered endpoint images, automated delivery and operations, and data-driven security and experience optimization, the team builds scalable, measurable, and continuously evolving office endpoint products and platforms.
Our mission is to ensure uninterrupted employee productivity across workplace scenarios, while enabling secure and efficient work, delivering an excellent user experience, and improving cost efficiency.
Role Overview
We are looking for a senior IT Asset Management professional to oversee endpoint asset compliance, governance, and lifecycle management across non-China regions, while also driving global endpoint asset strategies and operating standards.
This role combines regional governance, lifecycle operations management, and global strategy development, requiring strong cross-functional collaboration, stakeholder management, and program execution capabilities. The ideal candidate should have experience working in global or regional environments, be comfortable collaborating across time zones, and be capable of balancing governance, operational efficiency, user productivity, and cost optimization in complex environments.
Responsibilities
- Define and drive global endpoint asset strategies, standards, and operating models across the full device lifecycle
- Ensure different employee populations and job functions are equipped with fit-for-purpose, productivity-aligned endpoint solutions, balancing user productivity, cost efficiency, and resource optimization
- Drive consistency and governance across regions to ensure efficient device utilization and consistent user experience
- Ensure non-China endpoint asset management practices comply with applicable regulatory, security, audit, tax, and internal policy requirements across regions
- Establish and continuously optimize governance frameworks, policies, operational controls, and audit mechanisms for endpoint asset management
- Partner closely with IT support teams, procurement, security, finance and other regional cross-functional teams to resolve operational and compliance challenges
- Drive continuous improvement through workflow automation, system integration, and data-driven decision making
- Continuously identify opportunities to improve overall global endpoint asset management effectiveness and operational maturity
Qualifications
Minimum Qualifications
- 5 years of experience in IT Asset Management, IT Operations, or related fields
- Strong understanding of endpoint asset lifecycle management and governance practices
- Experience leading cross-functional and cross-regional programs in complex global environments
- Familiarity with compliance, audit, information security, and risk management requirements
- Strong stakeholder management and communication skills
- Ability to work effectively across time zones and in a highly collaborative global organization
Preferred Qualifications
- Strategic thinking and strong execution capability
- Comfortable balancing governance, operations, and business needs
- Able to drive alignment in complex stakeholder environments
- Strong ownership mindset and problem-solving capability
- Experience working in multinational or matrix organizations preferred
- Experience with ITAM platforms, workflow automation, and operational data analysis is preferred
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Reasonable Accommodation
ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $108800 - $230400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Team Introduction
The Office Endpoint team is a core infrastructure function serving all employees. Through standardized hardware selection, engineered endpoint images, automated delivery and operations, and data-driven security and experience optimization, the team builds scalable, measurable, and continuously evolving office endpoint products and platforms.
Our mission is to ensure uninterrupted employee productivity across workplace scenarios, while enabling secure and efficient work, delivering an excellent user experience, and improving cost efficiency.
Role Overview
We are looking for a senior IT Asset Management professional to oversee endpoint asset compliance, governance, and lifecycle management across non-China regions, while also driving global endpoint asset strategies and operating standards.
This role combines regional governance, lifecycle operations management, and global strategy development, requiring strong cross-functional collaboration, stakeholder management, and program execution capabilities. The ideal candidate should have experience working in global or regional environments, be comfortable collaborating across time zones, and be capable of balancing governance, operational efficiency, user productivity, and cost optimization in complex environments.
Responsibilities
- Define and drive global endpoint asset strategies, standards, and operating models across the full device lifecycle
- Ensure different employee populations and job functions are equipped with fit-for-purpose, productivity-aligned endpoint solutions, balancing user productivity, cost efficiency, and resource optimization
- Drive consistency and governance across regions to ensure efficient device utilization and consistent user experience
- Ensure non-China endpoint asset management practices comply with applicable regulatory, security, audit, tax, and internal policy requirements across regions
- Establish and continuously optimize governance frameworks, policies, operational controls, and audit mechanisms for endpoint asset management
- Partner closely with IT support teams, procurement, security, finance and other regional cross-functional teams to resolve operational and compliance challenges
- Drive continuous improvement through workflow automation, system integration, and data-driven decision making
- Continuously identify opportunities to improve overall global endpoint asset management effectiveness and operational maturity
Qualifications
Minimum Qualifications
- 5 years of experience in IT Asset Management, IT Operations, or related fields
- Strong understanding of endpoint asset lifecycle management and governance practices
- Experience leading cross-functional and cross-regional programs in complex global environments
- Familiarity with compliance, audit, information security, and risk management requirements
- Strong stakeholder management and communication skills
- Ability to work effectively across time zones and in a highly collaborative global organization
Preferred Qualifications
- Strategic thinking and strong execution capability
- Comfortable balancing governance, operations, and business needs
- Able to drive alignment in complex stakeholder environments
- Strong ownership mindset and problem-solving capability
- Experience working in multinational or matrix organizations preferred
- Experience with ITAM platforms, workflow automation, and operational data analysis is preferred
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Reasonable Accommodation
ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $108800 - $230400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Salary : $108,800 - $230,400