What are the responsibilities and job description for the Collections Manager position at byrider?
Is this your dream opportunity?
What Makes this a dream position:
- Great family ownership who treats employees with respect
- The best weekly/monthly bonus plan in the industry.
- Benefits are available the first of the month after 90 days of employment.
Come by and meet the team, see for your self!
Byrider is the nation’s largest used car and finance company franchise in the United States. Our unique program of "good cars for people who need credit" has allowed us to grow our business for over 25 years. "Buy Here - Pay Here" sector is the fastest growing segment of the retail automotive industry.
Day to Day Responsibilities
- Resolving customer delinquency and insuring that customer goals of establishing or re-establishing credit are met through timely payments.
- Achieving delinquency, charge off and total collection goals.
- Contacting all delinquent customers by phone, email, text or if necessary, in person to arrange payment.
- Formally documenting all collection activity using proprietary software.
- Knows and uses computer procedures related to collection activity.
- Initiates contact with new customers to establish a relationship.
- Overcomes objections, negotiates and makes decisions leading to win-win outcomes. Does not strong arm to get results. Leaves the door open by providing solutions, while holding others accountable.
- Actively listens and recommends solutions to assist customers.
- Calculates figures and amounts such as discounts, interest, commissions, proportions and percentages.
Key characteristics of the ideal candidate:
- RELATIONSHIP BUILDER
- CRITICAL THINKERCUSTOMER FOCUSED
- CONFLICT RESOLVER
- FACT FINDER
- ACTS ETHICALLY
- PROVEN EXPERIENCE AND SUCCESS IN THE COLLECTIONS FIELD
- DEMONSTRATES "STREET SMARTS" AND UNDERSTANDING OF HUMAN NATURE
- MOTIVATED BY ABOVE AVERAGE PAY.
- HIGHLY COMPETITIVE
- WILLING TO WORK RETAIL HOURS (40 HRS A WEEK) INCLUDING EVERY SATURDAY.
Position provides the best weekly/monthly bonus plan in the industry, benefits, and a very professional work environment where you will be treated like a professional.
If you or a colleague of yours have the above experience and desire a rewarding and exciting career, please apply for a confidential interview.
Key Words: retail sales, automotive, retail, Richmond, finance, collections, financing, portfolio management
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Collections : 1 year (Required)
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $15 - $20