What are the responsibilities and job description for the Technician Assistant position at Byram Animal Hospital?
Byram Animal Hospital is looking to add a compassionate and skilled Part-time Client Service Representative/Technician to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our supportive environment means you’ll get to work with a team dedicated to mentorship and growth while practicing high quality medicine! As part of our team, you’ll work with the latest technology and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.
Byram Animal Hospital is located at 8 Route 206 North in Byram Township, NJ (approx. 1.2 mile north of Route 80). Founded in 1996, Byram Animal Hospital offers a range of veterinary services, and our professional and courteous staff seek to provide the best possible medical care, surgical care and dental care for their patients. We are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients.
Part time CSR/TECH Position
- Appointments-assisting the Doctors
- Take patient histories from clients for appointments
- Technician appointments such as nail trims
- Performing blood draws
- Collecting urine samples
- Filling prescribed medications
- Keeping cages clean and sanitized
- Various housekeeping duties (laundry, dishes, taking out garbage etc.)
- Communicating with clients via phone and in-person
- Restraining animals
- Executing treatment orders
- Clean exam rooms, counters, floors, kitchen, treatment, vacuum, empty trash as needed
- Canine and Feline vaccine knowledge and schedule
- Ensure that clients and pets feel welcome and comfortable
- Demonstrate excellent relations with clients/pets in waiting and/or exam rooms
- Keep clients informed of expected delays and wait times
- Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
- Prepares patient files and charts
- Receives and relays client correspondence and updates client financial records
- Answers client’s inquiries about basic animal care questions and routine procedures
- Educates clients on over-the-counter products such as flea and tick preventions
- Handles invoices and payment transactions
- Receives and relays telephone, fax, and email messages accurately and promptly
- Maintain appointment schedule, set appointments with complete information, monitor schedule for accuracy, confirmation of appointments, follow-up on missed appointments, and input of new client data into appointment schedule program
- Maintain accuracy with cash drawer, credit card-scratch pay and CareCredit transactions
- Flexibility in working hours is required to ensure that the job is done properly
- Dependable attendance is required
- Maintain the cleanliness of the front office area, ensuring all proper supplies are stocked adequately; follow daily task checklist
- Follow hospital cleaning checklists
- This position requires the ability to sit, walk, squat, bend, stand, reach, life and type
REQUIREMENTS
- High school diploma or equivalent
- Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
- Significant experience with basic office functions in a busy office environment
- Must be a team player and have compassion for pets and their people
BENEFITS
We’re passionate about helping you reach your greatest potential – both at work and at home. As a result, our total compensation package is outstanding:
- Great pay with competitive medical, dental, and vision insurance coverage
- 401K with a company match of up to 4%- after 6 months of service
- Generous paid time off
- Mental Health Resources
- Company-paid bonding leave
Plus, special benefits to utilize for your own pet:
- Pet Care: Discounts on veterinary services and products
- Pet Diagnostics: Discounts on reference lab testing
- Pet Food: Discounts on pet foods
- Pet Insurance: Discounts available with our preferred vendor
Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.
Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We’re hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as exhilarating as climbing a toy mountain of a gazillion new squeaky balls.
Employment will require the successful completion of references and background check.
Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.
Learn more about our career opportunities at: https://rarebreedvet.com/careers/
Where uncommon support partners with joy.