What are the responsibilities and job description for the Bilingual Auto Parts Customer Service Agent position at BYOT Auto Parts?
**Bilingual Auto Parts Customer Service Agent**
**Company Overview**
B.Y.O.T. Auto Parts, a premier Texas auto recycler, provides a wide range of used automotive commodities to the value-conscious public. Our team members are part of a thriving company that fosters inclusion, trust, and empowerment while protecting the environment and operating safely - all of which are top priorities for the enterprise.
**Description Summary**
Promotes B.Y.O.T. Auto Parts Company Culture as a team player to help the team achieve its productivity goals while maintaining a high level of integrity, appearance, professionalism, and attention to detail. As a team we strive to provide a 5 star experience to every customer.
**Responsibilities and Accountabilities**
Location: 7516 Shady Lane, Beaumont, Texas 77713
Job Type: Full-time
Pay: $32,000.00 - $50,000.00 per year
Benefits
**Company Overview**
B.Y.O.T. Auto Parts, a premier Texas auto recycler, provides a wide range of used automotive commodities to the value-conscious public. Our team members are part of a thriving company that fosters inclusion, trust, and empowerment while protecting the environment and operating safely - all of which are top priorities for the enterprise.
**Description Summary**
Promotes B.Y.O.T. Auto Parts Company Culture as a team player to help the team achieve its productivity goals while maintaining a high level of integrity, appearance, professionalism, and attention to detail. As a team we strive to provide a 5 star experience to every customer.
**Responsibilities and Accountabilities**
- Promote the B.Y.O.T. Auto Parts Safety Culture.
- Be a team player. Work as a member of the team to help the team achieve its goals.
- Maintain a high level of integrity.
- Provide required information to customers as they enter the store, or during a phone call. Offer friendly and enthusiastic answers to customer questions, test drives, posting vehicles for sale, answer any questions professionally during all phone calls.
- Follow loss prevention, risk control, quality assurance, and proper cash handling procedures always.
- Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, loading the tire rack, carrying batteries, changing vehicle batteries, mopping floors, cleaning the offices, restrooms, spraying off vehicles and pupation of putting them on the car lot for sale, etc.
- Follow all company policies and procedures.
- Identify when customer interaction requires assistance from management.
- Complete sales training and follow the B.Y.O.T. Auto Parts Sales Model. Engage in continuous training and education in all areas of the B.Y.O.T. Auto Parts business.
- Additional duties as assigned.
- Be proficient in automotive part/product identification and recognize parts and how they relate to our customer's needs.
- Must work safely at all times.
- Must have good people skills with an outgoing friendly positive attitude.
- Able to work retail hours including overtime, weekends and holidays.
- Must have reliable means of transportation.
- Must be able to read, write, and speak in the English language.
- Bilingual in Spanish is required.
- Follow company dress code policy, maintaining a well-groomed, neat appearance so as to create a favorable impression with customers.
- Previous experience in a retail environment preferred but not required.
Location: 7516 Shady Lane, Beaumont, Texas 77713
Job Type: Full-time
Pay: $32,000.00 - $50,000.00 per year
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Salary : $32,000 - $50,000
